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United Memorial Medical Center: Emergency Room

3.4

About this business

Location details

127 North St, Batavia, NY, 14020, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.4263 reviews
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Heather Northrop's profile image
Heather Northrop 
recommend  Recommended
5 years ago

Great experience this evening! Fast, efficient, thorough. From the front desk staff, to the PA that saw me... I was very pleased with them and their great care 👍 

Business response:

Thank you for sharing your experience, Heather. 

Laura Lizabeth's profile image
Laura Lizabeth 
5 years ago

They take over a week to do prior-authorizations for urgent medications for patience with urgent needs. 

Kailey Ann Marmo's profile image
Kailey Ann Marmo 
5 years ago

Today I went in for an issue and got brought straight to a room. I went to stand up to get to the bathroom and give a urine sample and noticed I was sitting on someone else’s sheet that they had urinated on. I go to the bathroom to pee in the cup and there’s urine EVERWHERE (floor&toilet) I started crying bc it took ALOT out of me to convince me to go bc I was in so much pain but was so freaked by how much urine was everywhere from start to finish. Definitely calling the health department. Totally unsanitary. Staff was great... read more

Business response:

Hi Kailey. We’d like to follow up with you about your experience. Can you fill out our feedback form so we can do so? https://rochealth.co/feedback 

Kailey Ann Marmo's profile image
Kailey Ann Marmo 
5 years ago

Today I went in for an issue and got brought straight to a room. I went to stand up to get to the bathroom and give a urine sample and noticed I was sitting on someone else’s sheet that they had urinated on. I go to the bathroom to pee in the cup and there’s urine EVERWHERE (floor&toilet) I started crying bc it took ALOT out of me to convince me to go bc I was in so much pain but was so freaked by how much urine was everywhere from start to finish. Definitely calling the health department. Totally unsanitary. Staff was great... read more

Business response:

Hi Kailey. We’d like to follow up with you about your experience. Can you fill out our feedback form so we can do so? https://rochealth.co/feedback 

Markandrew Remein's profile image
Markandrew Remein 
recommend  Recommended
5 years ago

The staff checked on me regularly,they were busy and it is a hospital so yes the wait was long,but they treated my symptoms and all were friendly. 

Markandrew Remein's profile image
Markandrew Remein 
recommend  Recommended
5 years ago

The staff checked on me regularly,they were busy and it is a hospital so yes the wait was long,but they treated my symptoms and all were friendly. 

Steven Tolle's profile image
Steven Tolle 
recommend  Recommended
5 years ago

On Tuesday, July 21, 2020 my dad was rushed to the emergency room at Unity Hospital after an episode of unresponsiveness due to advanced Parkinson's and (it turned out) pneumonia. He was admitted that same night. Tomorrow (Monday, July 27, 2020) my dad goes home. Our family has made the difficult decision to put him on home hospice care. There will be no more trips to the hospital for him from here on. The reason I am leaving this review is to praise your staff for the outstanding care my dad received throughout his hospital... read more

Steven Tolle's profile image
Steven Tolle 
recommend  Recommended
5 years ago

On Tuesday, July 21, 2020 my dad was rushed to the emergency room at Unity Hospital after an episode of unresponsiveness due to advanced Parkinson's and (it turned out) pneumonia. He was admitted that same night. Tomorrow (Monday, July 27, 2020) my dad goes home. Our family has made the difficult decision to put him on home hospice care. There will be no more trips to the hospital for him from here on. The reason I am leaving this review is to praise your staff for the outstanding care my dad received throughout his hospital... read more

Sue Wemett's profile image
Sue Wemett 
5 years ago

This family has been fans of RGH for decades. My husband wouldn't go anywhere else. My children, now adults, received wonderful care there. And my husband spent 54 years working in EMS CARING FOR OTHERS, and deserves far better. 6800 is a HELL HOLE! I would not send my DOG there! The medical staff are kind but grossly understaffed and overworked. Call bells are rarely answered within 20 minutes or more. My husband has a broken vertebrae & a broken arm, and he's sitting in his chair like a lump, not receiving nearly enough at... read more

Business response:

Sue, we take feedback like this very seriously. Can you please help our patient relations team learn more by completing this brief form and letting the team know how best to reach you? https://rochealth.co/feedback 

Frequently asked questions about United Memorial Medical Center: Emergency Room

How is United Memorial Medical Center: Emergency Room rated?

United Memorial Medical Center: Emergency Room has a 3.4 star rating with 263 reviews. 

When is United Memorial Medical Center: Emergency Room open?

United Memorial Medical Center: Emergency Room is open now. It will close at 11:59 p.m.  

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