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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very happy with ARS and would highly recommend them for your HVAC and plumbing needs! A shout-out to **** who has been an excellent plumber and a life saver!!
Business response:
We want to express our gratitude for this outstanding review and your valuable feedback, ***. Our dedication is to deliver the best possible service to our customers, regardless of the service required. Thank you for choosing us, and please feel free to recommend us to your family and friends!
************** was helpful, knowledgeable, and informative. He did what was expected and was friendly and kind to share his expertise. Thank you for treating your employees right. Continue to keep and reward those who show up and get the job done. We all appreciate it and so glad to know someone can take care of our HVAC unit to make it last as long as possible. We depend on the working unit and appreciate the time taken for a tune up. Thank you.
Business response:
Thank you, *****, for this amazing review. Our commitment is always to provide outstanding service and we're genuinely pleased to hear that ****** exceeded your expectations. We take great pride in being your chosen premier service provider. We appreciate you!
Im a 89 year old senior, I had a stopped up kitchen sink last week, I called Ars. A very nice young man came and snaked out the drain lines, he was here 1 hour, and I was charged $416.00. I feel that this was too much to pay for one hours work, the work was fine, the cost was excessive. I wont use this company again. ******************
Business response:
******, we're sorry to hear that your expectations haven't been met. It's important to note that as a premium service provider, we may not always offer the most budget-friendly rates. Our pricing reflects the exceptional service we deliver, market trends, and our unmatched service guarantees. If you have any questions or concerns, our ***************** Manager is available at ************ to assist you. We truly value your business.
ARS tech did not provide me with a copy of his inspection. He also quoted me $400 for a UV light oxidizer, even though the unit was installed in 2022 and has a lifetime warranty. I sent an email to corporate asking for clarification; no response. I have left several voice-mails with their call centers because you can't actually talk to anyone; again no response.
Business response:
****, we appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our ***************** Manager, *****, a call on ************at your convenience.
Technician was knowledgeable and provided good feedback about system, repairs needed. Learned new information about my system, good service!
Business response:
*****, we truly appreciate you taking the time to share your positive experience with us. At ARS / Rescue Rooter, we strive to provide exceptional service, and we're thrilled to hear that we delivered. Thank you for choosing us!
Had a new water heater installed today. This is the second time Ive used ARS this year for plumbing and Ill continue using them for whatever hvac and plumbing needs I have.
Sales was professional and courteous. Provided all the info and answered all my questions regarding a new HVAC system. Once contract was signed they came out the next day. The team that came to do the install were professional showed me how to use the system and were respectful of my property.
Business response:
****, your five star review warms our hearts! Thank you for choosing us.
Quick service, informative and cooperative employees. Very knowledgeable about the business.
Business response:
Thank you, ******, for the outstanding review! We're honored to be your preferred service provider. Don't hesitate to contact us for any future service needs.
I would give negative stars if I could. Was supposed to have a technician come out from 8 - 12, no one showed up. They scheduled another one from 12 - 4. I get a call at 330 telling me no one is available, but I can get rescheduled from 4 - 8. HARD NO. Eight hours of a day wasted when I could have called a company that actually wanted to work. Wouldn't recommend this business to anyone.
Business response:
********, we deeply regret any inconvenience the appointment change or delay may have caused you. At ********, we understand how frustrating this can be, and are committed to respecting your time. We invite you to reach out to our General Manager, ***, at ************, to share your experience and provide us with an opportunity to improve our scheduling processes.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
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