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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jeremy was the technician sent for my semi-annual A/C maintenance service appointment. He was punctual, professional, thorough, knowledgeable and informative dealing with my system and I will be requesting him specifically for all of my future A/C maintenance service checkups.
Business response:
Ms. ***** *******, Thank you verymuch for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. I've personally passed on your praise to ,Jeremy and his manager, Armando, as well as our entire team here at Unique. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciously described. Thank you, Gina B***** Call Center Manager
My experience with the service tech that Unique Air sent was excellent in every way. His name was Ignacio and he was great. I will request him for every service I need from Unique Air. Thank you for employing such a good and qualified person.
Business response:
Ms. ****** ******, Thank you very much for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. I've personally passed on your praise to Ignacio and his manager Armando, as well as to our entire team here at Unique. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciously described. Sincerely, Gina B***** Call Center Manager
Agbor T. came to service my air conditioning last week. He was amazing. Prior to his arrival, I received multiple emails keeping me informed of his arrival time. When he did arrive at the beginning of the time window you had provided me, he introduced himself professionally, explained what he was going to do, all while being very considerate of my home - laying down tarps and wearing 'booties' so as not to bring dirt into my home. He checked everything out, cleaned my filters, tested all systems and explained everything to m... read more
Business response:
Dear ***********, Thank you very much for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. I've personally passed on your praise to Agbor and his manager Armando Diaz as well as to our entire team here at Unique. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciously described. Thank You, Gina B***** Call Center Manager
On time, courteous, professional...very happy with this company's service.
Business response:
****** ********, Thank you very much for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciously described. Thank you, Gina B*****
Just had our semiannual maintenance appointment today. Ignacio was the Tech assigned to us. He was thorough in checking out equipment and addressing any issues. Very personable young man who presented a very positive image for his company.
Business response:
Ms. ****** ********, Thank you very much for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. I've personally passed on your praise to Agbor and his manager Armando Diaz as well as to our entire team here at Unique. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciously described. Thank you, Gina B***** Call Center Manager
Chris C**** from Unique Services came a few weeks back (have not had access to a computer until today), and did a small plumbing repair on two toilets in my condo. He was professional, courteous and completed both repairs in an excellent manner. I appreciated his neatness and competence.
I have been dealing with UNIQUE services for almost 4 years now, since relocating back to Fla. We first started with AC services -- then new AC unit ... next was new water heater ... on to water softener. We are pleased with ALL of them but in VERY large part that is due to our experiences with JEREMY --- he is the BEST at what he does, every single time he comes for routine maintenance under our service contract. I specifically request him each and every time and he never disappoints!!
Business response:
Ms. ***** ************, Thank you very much for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. I've personally passed on your praise to Jeremy and his manager Armando Diaz as well as to our entire team here at Unique. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciously described. Thank you, Gina B***** Call Center Manager
I called approximately 10:00 for service. Operator told me between 2-6. Brian called at 2:35 and said he would be here by 3:00. He showed up on time, sized up the situation and told me what was involved. He was done at 4:15, was extremely professional and courteous. He explained everything he did and tested everything before leaving for the next call.
Business response:
Ms. **********, Thank you very much for your kind feedback. We try our best to leave our customers fully satisfied with our services, and your compliments make the effort worthwhile. I've personally passed on your praise to Brian and his manager Chad Norton as well as to our entire team here at Unique. Customer service is our highest priority, and we will continue to provide you with the level of personal attention that you have graciously described. Thank you! Gina B***** Call Center Manager
I had a kitchen sink stoppage, and home warranty contractor indicated he could not clear stoppage without getting on the roof. Contractor asked for his $75 service fee without doing any analyses of potential fixes. I called Unique Services, and service technician (Chris C****) came within two hours. Chris indicated there were several options he had for clearing the stoppage, and immediately went under the sink and ran his equipment through the drain line, and was able to clear the stoppage fairly quickly. Chris was very prof... read more
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
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