Ulta Beauty's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Ulta Beauty

1.8

About this business

Location details

5065 Main St Space 306, Trumbull, CT, 06611, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
1.8539 reviews
Select a rating
Megan T's profile image
Megan T 
a year ago

Ulta wont let me check out and is giving me the M1 error code no matter what I do. Ive tried checking out via the app, online on a web browser, trying multiple payment methods and nothing works. The items I need are online exclusives and yet you wont let me order online. Also, my ***** worth of points are showing a value of $0. Why do you have multiple issues with your website and app? Just fix it, this is ridiculous. 

Business response:

Hi *****, we're truly sorry to hear you've had trouble placing your order. We understand how frustrating this would be and we share your concern. We invite you to please reach out to our ***** Services team at your earliest convenience either via ******** Messenger, Instagram Messages, X ****** Messenger, or your preferred contact method so we can take a further look into the issue with your points value, as well as ensure we are able to resolve the error you're experiencing at checkout as well. Thank you. 

Megan T's profile image
Megan T 
a year ago

Ulta wont let me check out and is giving me the M1 error code no matter what I do. Ive tried checking out via the app, online on a web browser, trying multiple payment methods and nothing works. The items I need are online exclusives and yet you wont let me order online. Also, my ***** worth of points are showing a value of $0. Why do you have multiple issues with your website and app? Just fix it, this is ridiculous. 

Business response:

Hi *****, we're truly sorry to hear you've had trouble placing your order. We understand how frustrating this would be and we share your concern. We invite you to please reach out to our ***** Services team at your earliest convenience either via ******** Messenger, Instagram Messages, X ****** Messenger, or your preferred contact method so we can take a further look into the issue with your points value, as well as ensure we are able to resolve the error you're experiencing at checkout as well. Thank you. 

Megan T's profile image
Megan T 
a year ago

Ulta wont let me check out and is giving me the M1 error code no matter what I do. Ive tried checking out via the app, online on a web browser, trying multiple payment methods and nothing works. The items I need are online exclusives and yet you wont let me order online. Also, my ***** worth of points are showing a value of $0. Why do you have multiple issues with your website and app? Just fix it, this is ridiculous. 

Business response:

Hi *****, we're truly sorry to hear you've had trouble placing your order. We understand how frustrating this would be and we share your concern. We invite you to please reach out to our ***** Services team at your earliest convenience either via ******** Messenger, Instagram Messages, X ****** Messenger, or your preferred contact method so we can take a further look into the issue with your points value, as well as ensure we are able to resolve the error you're experiencing at checkout as well. Thank you. 

Megan T's profile image
Megan T 
a year ago

Ulta wont let me check out and is giving me the M1 error code no matter what I do. Ive tried checking out via the app, online on a web browser, trying multiple payment methods and nothing works. The items I need are online exclusives and yet you wont let me order online. Also, my ***** worth of points are showing a value of $0. Why do you have multiple issues with your website and app? Just fix it, this is ridiculous. 

Business response:

Hi *****, we're truly sorry to hear you've had trouble placing your order. We understand how frustrating this would be and we share your concern. We invite you to please reach out to our ***** Services team at your earliest convenience either via ******** Messenger, Instagram Messages, X ****** Messenger, or your preferred contact method so we can take a further look into the issue with your points value, as well as ensure we are able to resolve the error you're experiencing at checkout as well. Thank you. 

Megan T's profile image
Megan T 
a year ago

Ulta wont let me check out and is giving me the M1 error code no matter what I do. Ive tried checking out via the app, online on a web browser, trying multiple payment methods and nothing works. The items I need are online exclusives and yet you wont let me order online. Also, my ***** worth of points are showing a value of $0. Why do you have multiple issues with your website and app? Just fix it, this is ridiculous. 

Business response:

Hi *****, we're truly sorry to hear you've had trouble placing your order. We understand how frustrating this would be and we share your concern. We invite you to please reach out to our ***** Services team at your earliest convenience either via ******** Messenger, Instagram Messages, X ****** Messenger, or your preferred contact method so we can take a further look into the issue with your points value, as well as ensure we are able to resolve the error you're experiencing at checkout as well. Thank you. 

Megan T's profile image
Megan T 
a year ago

Ulta wont let me check out and is giving me the M1 error code no matter what I do. Ive tried checking out via the app, online on a web browser, trying multiple payment methods and nothing works. The items I need are online exclusives and yet you wont let me order online. Also, my ***** worth of points are showing a value of $0. Why do you have multiple issues with your website and app? Just fix it, this is ridiculous. 

Business response:

Hi *****, we're truly sorry to hear you've had trouble placing your order. We understand how frustrating this would be and we share your concern. We invite you to please reach out to our ***** Services team at your earliest convenience either via ******** Messenger, Instagram Messages, X ****** Messenger, or your preferred contact method so we can take a further look into the issue with your points value, as well as ensure we are able to resolve the error you're experiencing at checkout as well. Thank you. 

Megan T's profile image
Megan T 
a year ago

Ulta wont let me check out and is giving me the M1 error code no matter what I do. Ive tried checking out via the app, online on a web browser, trying multiple payment methods and nothing works. The items I need are online exclusives and yet you wont let me order online. Also, my ***** worth of points are showing a value of $0. Why do you have multiple issues with your website and app? Just fix it, this is ridiculous. 

Business response:

Hi *****, we're truly sorry to hear you've had trouble placing your order. We understand how frustrating this would be and we share your concern. We invite you to please reach out to our ***** Services team at your earliest convenience either via ******** Messenger, Instagram Messages, X ****** Messenger, or your preferred contact method so we can take a further look into the issue with your points value, as well as ensure we are able to resolve the error you're experiencing at checkout as well. Thank you. 

Megan T's profile image
Megan T 
a year ago

Ulta wont let me check out and is giving me the M1 error code no matter what I do. Ive tried checking out via the app, online on a web browser, trying multiple payment methods and nothing works. The items I need are online exclusives and yet you wont let me order online. Also, my ***** worth of points are showing a value of $0. Why do you have multiple issues with your website and app? Just fix it, this is ridiculous. 

Business response:

Hi *****, we're truly sorry to hear you've had trouble placing your order. We understand how frustrating this would be and we share your concern. We invite you to please reach out to our ***** Services team at your earliest convenience either via ******** Messenger, Instagram Messages, X ****** Messenger, or your preferred contact method so we can take a further look into the issue with your points value, as well as ensure we are able to resolve the error you're experiencing at checkout as well. Thank you. 

Cherie S's profile image
Cherie S 
2 years ago

I would make it a zero. Got an Ulta Credit card I use it and when I do I pay it off on time all in full all at once usually not even a week later because I build my credit that way. But it seems like every other time I go to use the card it shut off or suspended because they want to reverify security info like have me email my dl, ss card, and a copy of a bill or bank statement with my address. I have never had to go through anyhassle like this with any other cards. When you call for help and support the call center staff is... read more

Business response:

Hi ******, we are sad to hear that you had a negative experience while using your Ultamate Rewards Credit Card. We appreciate you bringing this to our attention as we are always wanting to create a better shopping experience for you. We will follow up with your concern via email, and hope your next experience at Ulta Beauty will be a positive one! 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 1.8 star rating with 539 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com