Ulta Beauty's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Ulta Beauty

2.3

About this business

Location details

1370 N Miller St, Wenatchee, WA, 98801, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.3638 reviews
Select a rating
Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
2 years ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 2.3 star rating with 638 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com