Ugly Mug Coffee's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Ugly Mug Coffee

4.5

About this business

So, what's with the name? We might be a little "ugly" in that we go against the grain, but we like to think we're making waves in the coffee industry through doing good. We're a locally owned, Memphis-based roaster, and we've been doing our thing for three generations. We ethically source our organic beans for a fair and eco-friendly trade. It's really a win-win: Farmers have more support to provide for their families, and we're able to brew rare and unique coffees. If that weren't enough to put you in the Ugly Mug mindset, ... read more

Location details

4610 Poplar Ave, Memphis, TN, 38117, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,084 reviews
Select a rating
Carol Jameson's profile image
Carol Jameson 
recommend  Recommended
6 years ago

I stop by just about every weekday morning ton my way to work to get my day started. The drive thru is fast, the baristas are awesome, and my Iced Sea Salt Carmel Latte is always perfect! 

Business response:

Carol, I just wanted to reach out and say thank you for all your support as well as the kind words about our coffee and team! It's always a treat when you stop by. -David, President 

Ely Jose Cubillan Andrades's profile image
Ely Jose Cubillan Andrades 
recommend  Recommended
6 years ago

Pretty goo place, modest quiet, and the crew are so nice 😎👍🏻👍🏻👍🏻 

Business response:

Appreciate the kind words, Ely! You're welcome here anytime. -David, President 

Morgan O'Brien's profile image
Morgan O'Brien 
recommend  Recommended
6 years ago

New favorite coffee spot!!! The coffee is so good and the staff is so friendly! 

Business response:

Morgan, I just wanted to let you know how much I appreciate your support! We hope to see you around sometime soon. -David, President 

Katie Montford's profile image
Katie Montford 
6 years ago

Best coffee I've ever had! 

Business response:

We're grateful for the stars, Katie. We hope you'll make it back our way for another cup soon! -David, President 

Jarbrell Phillips's profile image
Jarbrell Phillips 
7 years ago

Favorite Coffee Spot!! The staff is very friendly. 

Business response:

Thanks for being a fan of what we do here, Jarbrell! See you next time. -David, President 

Beka Maurer's profile image
Beka Maurer 
7 years ago

I actually love ugly mug coffee and buy it regularly from the grocery store. However, I recently purchased a bag that, when I opened it for the first time, had either an animal hair or a brush bristle in it (I couldn’t tell which) a piece of wood with paint on it and a tiny piece of paper all in the coffee. I wrote them a private message on fb with pictures and I was not responded to. So then I called the store. I am not really concerned with getting my money back as much as I wanted to notify them and make sure I could purc... read more

Business response:

Hey, Beka, thank you for voicing your concerns. The reps you spoke with were not actually Ugly Mug employees, they are the reps who buy from Ugly Mug and supply grocery stores, so our team hasn't been involved directly yet. Just to clear a few things up: the "bristle" substance you found is from the bag which tore when it went through the bagger. The bags are fiber bags, which is why it appeared bristly. As for the "wood chip," this was just a ground down coffee bean that went through the grinder in an inappropriate way, whi... read more

Cristina McCarter's profile image
Cristina McCarter 
7 years ago

THEY HAVE A DRIVE-THRU. THE END!!! Oh seriously that’s the number one reason I love this place BUT I do love their coffee for lattes. I need to try the cold brew soon too!! 

Business response:

Cristina, I'm glad you enjoy our drive thru and coffee -- thanks for the support! We look forward to seeing you for that cold brew soon. -David, President 

Chanel Thompson's profile image
Chanel Thompson 
7 years ago

Love this place! So much better than Starbucks! 

Business response:

Thanks for visiting, Chanel! Looking forward to seeing you again. -David, President 

Diamond Ndaruff Lynn's profile image
Diamond Ndaruff Lynn 
7 years ago

I love the butter moon coffee & they have the best frappes💯 

Business response:

Thanks, Diamond -- I love hearing you're a fan of our coffee & frappes! Looking forward to seeing you next time. -David, President 

Frequently asked questions about Ugly Mug Coffee

How is Ugly Mug Coffee rated?

Ugly Mug Coffee has a 4.5 star rating with 1,084 reviews. 

When is Ugly Mug Coffee open?

Ugly Mug Coffee is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com