Uber Headquarters

Lyudmila Mardeva 

on Google

8 hours ago

I Incredibly unpleasant and unprofessional experience this morning, waiting for my driver to appear and take me to the airport. After holding my reservation for 20 minutes, so that no one else can take it, he just cancelled right before picking me up. How come, we are charged a fee if we cancel after a driver accepts the order but they can cancel at anytime? Due to this I am extremely late for my flight and should I miss it, I will be seeking legal advice. Utterly disappointed with Uber! 

Andrea Kalyta-jubb 

on Google

3 days ago

The uber driver dropped his scooter on my daughters new car damaging it. Cannot get a proper reply from uber they have refunded food order but what about the damage. All we get are computer generated replies saying there specialist team will be in touch well they have not been in touch and uber have closed complaint. I am disgusted at there response and the youth who delivered just smirked at me the whole time. You cannot speak to anyone. Specialist team what a joke. Meanwhile new car with dent in it 

One Merz 

on Google

4 days ago

One week i had to repeat my issue with my account and they don't understand they keep sending the same emails. horrible customer and rider support team, all of them are clearly not well spoken in English nor do they understand basic language. terrible, terrible, terrible. Deliveroo is 1000x better they respond quick and resolve the issues efficiently and quickly. usually Deliveroo does it in 10 minutes however with uber i have been talking to them for a whole week, 7 days, coming up to 8 days and they still don't comprehend ... read more

Nilesh Mepani 

on Google

5 days ago

Terrible customer service, they don't have a basic understanding of what was refunded within a single order and don't reply with proof when they try to counter argue. Much better off using Deliveroo or Just Eat than this company for food delivery 

Teck Kennedy 

on Google

a week ago

As driver i cannot get back on the road because of their automated ai messages!Horrible customer service.I am ready for court.They deserve a very big fine and more.