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U-Haul Trailer Hitches
- Automotive
- Coos Bay, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Coos Bay certified U-Haul Hitch Cen... read more
Location details
763 S Broadway, Coos Bay, OR, 97420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Re: ******************** contract # 28181742 and 29364762 I recently reserved a 26' ********************** to move the contents of my 4 bedroom home. I chose this sized ********************** because that's what the ******************** website recommended for a home of my size. A day before the move, ******************** called me and told me they were changing my order to a 15' ********************** with a 4x4x8' trailer. And that the pickup location was being changed from 10 minutes from my house to 30 minutes away. I ex... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and the problems it created for you. Your concern has been documented and forwarded to the appropriate management team to address directly with you. Please contact ************** if you have additional questions about your complaint.
Horrible location, withdrew funds for services not rendered. Will never do business with this location.
Business response:
Hello *****, I am sorry there was an issue. Unfortunately, I was not able to find a contract or purchase using the name or email listed on this review. Please provide more details about this transaction (name, phone number or email address listed on the order) so we can have this address. I apologize again for any inconvenience this caused you.
Do not use this ********************** unless you want a complete headache on the day of your move or the day before. I reserved a 26ft ********************** from the ********* ******* location 2 months prior to my move date of June 29/21. At the time I was told that I might have to pick up the ********************** from a different location and that they would call me the day before to confirm pick up location. Time of pick up was 7:00am. The day before they called me and said they had no 26ft **********************s avai... read more
Business response:
Hello ****, I am sorry about the issues you had with this reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. Please contact ************** if you have additional questions about your complaint.
BUYER ******!!!!! DO NOT RENT **** THIS COMPANY1!! I gave 1 star **** because I had to give something! I would give **** if possible! Unacceptable customer service and unreliable reservations! I reserved a one-way 20ft truck online for a Sunday morning pick-up. I was then notified there was not a truck available but a representative would be contacting me shortly. I tried to get ahead of this and immediately contacted ******************** customer service. I was told that this was common and that there would be a truck for m... read more
Business response:
Hello ****, I am sorry about the issues you had with the reservation and its process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. Please contact ************** if you have additional questions about your complaint.
I reserved a moving ********************** through ********************** online. I received an Order Summary with reservation #29158393. The day before I was supposed to pick up the ********************** I called the ********************** location that was given on my order summary (that I selected online). I was told they didn't have the ********************** and didn't know anything about my order - that I would have to call the 800 # which the woman that I was speaking to didn't know anymore than 1-800-UHAUL. I called... read more
Business response:
Hello ****, I am sorry about the issues you had with the reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience this created for you.
Uhaul rented us a broken car trailer. When we went to load our car on the trailer the trailer came off our hitch and damaged our vehicle. Uhaul is trying to claim trailer is fine but it is actually broke. Uhaul is refusing to pay for damages. I assume that trailer is back up for rent so beware and make sure everything you rent from them is secure because they will not pay for the damage! Hate I wasted my money on this business!
Business response:
Hello ******, I am sorry that happened. Unfortunately, I was not able to find the ********************** contract using the name or email address provided in the review. Please provide the ********************** contract details so we can have this issue looked into further for you. Also, for personal property damage, did you file a claim with ******* at *********************************************? I apologize again this happened.
Disgusting, my mom was sick and they had put the truck on a very bad location so I had to forcefully park my car which resulted my car and my neck hurt but ******************** does not even answer my emails disgusting
Business response:
Hello ******. I apologize for any issues you had. Unfortunately, I was not able to find a contract using the information in the review. Please provide the name, phone number and email address listed on the order so this can be looked into further for you. I apologize again for any inconvenience.
Uhaul of ********** *****, ** on *************** has been the worst experience. Back nearly 4 weeks ago scheduled and brought an SUV in to have a trailer hitch installed. Was informed at the time they do not have the part and that the part would need to be ordered from a third party and shipped directly to them.Ordered the part as was instructed to. Informed Uhaul this part was coming in. They scheduled another appointment to install this. Went to that appointment. Was informed that they did *** receive the part. Informed th... read more
Business response:
Hello ****, I am sorry you are having this experience trying to get the hitch installed. Unfortunately, I was not able to find the hitch order using the information provided in the review. Please provide the name, phone number and email address used to make the order. I apologize again for any inconvenience this issue has caused you.
Didnt gave zero stars becuase i wasnt able but Lord have ***** on the souls that work in this place. Theyre do unprofessional and so non educated that they just cant find a way to treat people as they wanted to be treated. I felt i was at a hot corner!!Theres only one guy that shaves his head that really helps you out but the rest? ***** *****!Id ordered a hitch and witing harness installation online. Specified that i wasnt able to leave my car ALL DAY LONG for a two hour job. Even less when i was the only hitch installation... read more
Business response:
Hello *******. I am deeply sorry to hear you had such a poor experience. Unfortunately, I was not able to find the contract details using the information provided in your review. If you can provided that information to us, we'd be happy to have what happened to you addressed by a member of management. I apologize again for the inconvenience this caused you.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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