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2528 Washburn Way, Klamath Falls, OR, 97603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
DO NOT USE. I rented a u-box from them to move my things from AZ to **. They didnt pick up my u-box to bring it to the facility until 4 days after it was dropped off (it was supposed to be picked up same day). Worse yet, no one even contacted me to let me know. I found out when I called them. My box was supposed to be delivered on 9/15 (guaranteed). It is now 9/18 and it still has not shipped from **. Again, no communication. I called them. They dont have any answers and have not contacted me even though I filed a complaint.... read more
Business response:
Hello *****, I am sorry about the issues you've had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
DO NOT USE. I rented a u-box from them to move my things from AZ to **. They didnt pick up my u-box to bring it to the facility until 4 days after it was dropped off (it was supposed to be picked up same day). Worse yet, no one even contacted me to let me know. I found out when I called them. My box was supposed to be delivered on 9/15 (guaranteed). It is now 9/18 and it still has not shipped from **. Again, no communication. I called them. They dont have any answers and have not contacted me even though I filed a complaint.... read more
Business response:
Hello *****, I am sorry about the issues you've had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
The UHaul at **************************************************************** has a very loud garbage pickup Monday and Thursday between 3:30-5 am. I sleep with earplugs and updated windows and still wake up to dumpsters slamming. The local manager asked me to contact Corporate, saying they cant do anything. Corporate told me to call the police, meaning its on me to record and measure noise levels. There are many houses near this UHaul and this isnt a responsible answer by the company.
Business response:
Im sorry ************ is experiencing an issue with garbage pickup at our U-Haul location. Unfortunately,we have no control over the noise garbage pickup causes. I would suggest ************ contact the waste management company to see if they can adjust the time they schedule for garbage pick up in the area. We are very sorry for the inconvenience he is experiencing.
Worst company in the world to deal with went to a location to get a reserved truck filled out paper work and paid for truck went to get the truck and it was broken had a flat tire that location didnt have any more trucks so I was sent to another location 30 minutes away and when I got there was told that I had to pay again for the truck that I already paid the other location for long story short left without the truck and called customer service and was told the charges were refunded just at to have the money taken from my a... read more
Business response:
Hello ******, I am sorry about the issues you had trying to get your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Worst company in the world to deal with went to a location to get a reserved truck filled out paper work and paid for truck went to get the truck and it was broken had a flat tire that location didnt have any more trucks so I was sent to another location 30 minutes away and when I got there was told that I had to pay again for the truck that I already paid the other location for long story short left without the truck and called customer service and was told the charges were refunded just at to have the money taken from my a... read more
Business response:
Hello ******, I am sorry about the issues you had trying to get your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Worst company in the world to deal with went to a location to get a reserved truck filled out paper work and paid for truck went to get the truck and it was broken had a flat tire that location didnt have any more trucks so I was sent to another location 30 minutes away and when I got there was told that I had to pay again for the truck that I already paid the other location for long story short left without the truck and called customer service and was told the charges were refunded just at to have the money taken from my a... read more
Business response:
Hello ******, I am sorry about the issues you had trying to get your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
The UHaul at **************************************************************** has a very loud garbage pickup Monday and Thursday between 3:30-5 am. I sleep with earplugs and updated windows and still wake up to dumpsters slamming. The local manager asked me to contact Corporate, saying they cant do anything. Corporate told me to call the police, meaning its on me to record and measure noise levels. There are many houses near this UHaul and this isnt a responsible answer by the company.
Business response:
Im sorry ************ is experiencing an issue with garbage pickup at our U-Haul location. Unfortunately,we have no control over the noise garbage pickup causes. I would suggest ************ contact the waste management company to see if they can adjust the time they schedule for garbage pick up in the area. We are very sorry for the inconvenience he is experiencing.
Worst company in the world to deal with went to a location to get a reserved truck filled out paper work and paid for truck went to get the truck and it was broken had a flat tire that location didnt have any more trucks so I was sent to another location 30 minutes away and when I got there was told that I had to pay again for the truck that I already paid the other location for long story short left without the truck and called customer service and was told the charges were refunded just at to have the money taken from my a... read more
Business response:
Hello ******, I am sorry about the issues you had trying to get your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
The UHaul at **************************************************************** has a very loud garbage pickup Monday and Thursday between 3:30-5 am. I sleep with earplugs and updated windows and still wake up to dumpsters slamming. The local manager asked me to contact Corporate, saying they cant do anything. Corporate told me to call the police, meaning its on me to record and measure noise levels. There are many houses near this UHaul and this isnt a responsible answer by the company.
Business response:
Im sorry ************ is experiencing an issue with garbage pickup at our U-Haul location. Unfortunately,we have no control over the noise garbage pickup causes. I would suggest ************ contact the waste management company to see if they can adjust the time they schedule for garbage pick up in the area. We are very sorry for the inconvenience he is experiencing.
U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews.
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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