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U-Haul Trailer Hitches
- Automotive
- Klamath Falls, OR
About this business
Location details
2528 Washburn Way, Klamath Falls, OR, 97603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The story is much longer than this as I've been trying to get this resolved for TWO WEEKS & have spoken to FIFTEEN people to no avail. I reserved 3 U-boxes & was quoted $1642.60 I asked the agent twice if the $1642.60 was my final total because I was comparing prices. She told me yes twice. I called back again because the price seemed low & was assured that was my all-inclusive *************** be no surprise charges/fees. They took a payment of $512.38 leaving $1130.22. Once I was in ** I went to the website to pay the $1130... read more
Business response:
Hello *****. I apologize for the issues you had with the rental charges and trying to get a resolution. I reviewed the existing complaint file and see you were emailed on 21 Sep 2023 notifying you this amount would be refunded. Refunds normally reflect on the card account within five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
The story is much longer than this as I've been trying to get this resolved for TWO WEEKS & have spoken to FIFTEEN people to no avail. I reserved 3 U-boxes & was quoted $1642.60 I asked the agent twice if the $1642.60 was my final total because I was comparing prices. She told me yes twice. I called back again because the price seemed low & was assured that was my all-inclusive *************** be no surprise charges/fees. They took a payment of $512.38 leaving $1130.22. Once I was in ** I went to the website to pay the $1130... read more
Business response:
Hello *****. I apologize for the issues you had with the rental charges and trying to get a resolution. I reviewed the existing complaint file and see you were emailed on 21 Sep 2023 notifying you this amount would be refunded. Refunds normally reflect on the card account within five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
The story is much longer than this as I've been trying to get this resolved for TWO WEEKS & have spoken to FIFTEEN people to no avail. I reserved 3 U-boxes & was quoted $1642.60 I asked the agent twice if the $1642.60 was my final total because I was comparing prices. She told me yes twice. I called back again because the price seemed low & was assured that was my all-inclusive *************** be no surprise charges/fees. They took a payment of $512.38 leaving $1130.22. Once I was in ** I went to the website to pay the $1130... read more
Business response:
Hello *****. I apologize for the issues you had with the rental charges and trying to get a resolution. I reviewed the existing complaint file and see you were emailed on 21 Sep 2023 notifying you this amount would be refunded. Refunds normally reflect on the card account within five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
The story is much longer than this as I've been trying to get this resolved for TWO WEEKS & have spoken to FIFTEEN people to no avail. I reserved 3 U-boxes & was quoted $1642.60 I asked the agent twice if the $1642.60 was my final total because I was comparing prices. She told me yes twice. I called back again because the price seemed low & was assured that was my all-inclusive *************** be no surprise charges/fees. They took a payment of $512.38 leaving $1130.22. Once I was in ** I went to the website to pay the $1130... read more
Business response:
Hello *****. I apologize for the issues you had with the rental charges and trying to get a resolution. I reviewed the existing complaint file and see you were emailed on 21 Sep 2023 notifying you this amount would be refunded. Refunds normally reflect on the card account within five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
DO NOT USE. I rented a u-box from them to move my things from AZ to **. They didnt pick up my u-box to bring it to the facility until 4 days after it was dropped off (it was supposed to be picked up same day). Worse yet, no one even contacted me to let me know. I found out when I called them. My box was supposed to be delivered on 9/15 (guaranteed). It is now 9/18 and it still has not shipped from **. Again, no communication. I called them. They dont have any answers and have not contacted me even though I filed a complaint.... read more
Business response:
Hello *****, I am sorry about the issues you've had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented a Uhaul In August 2023 for a move for my daughter from ****** ** to ******** *******, for September 17, 2023. I filled out all of the online information and picked a location for pick up. My son would be flying to ** to pick up and drive the Uhaul to ********. I was sent the information that we were confirmed. About 2 weeks before the move I received a phone call from UHaul stating that there were no Uhauls in *********, we talked through this and I had asked if there would be any in ****** to pick up, she informed ... read more
Business response:
Hello ***, I am sorry about the issues you had with all your reservations. Your concern has been documented and forwarded to the appropriate management teams to address directly with you. I apologize again for any inconvenience.
I rented a Uhaul In August 2023 for a move for my daughter from ****** ** to ******** *******, for September 17, 2023. I filled out all of the online information and picked a location for pick up. My son would be flying to ** to pick up and drive the Uhaul to ********. I was sent the information that we were confirmed. About 2 weeks before the move I received a phone call from UHaul stating that there were no Uhauls in *********, we talked through this and I had asked if there would be any in ****** to pick up, she informed ... read more
Business response:
Hello ***, I am sorry about the issues you had with all your reservations. Your concern has been documented and forwarded to the appropriate management teams to address directly with you. I apologize again for any inconvenience.
I rented a Uhaul In August 2023 for a move for my daughter from ****** ** to ******** *******, for September 17, 2023. I filled out all of the online information and picked a location for pick up. My son would be flying to ** to pick up and drive the Uhaul to ********. I was sent the information that we were confirmed. About 2 weeks before the move I received a phone call from UHaul stating that there were no Uhauls in *********, we talked through this and I had asked if there would be any in ****** to pick up, she informed ... read more
Business response:
Hello ***, I am sorry about the issues you had with all your reservations. Your concern has been documented and forwarded to the appropriate management teams to address directly with you. I apologize again for any inconvenience.
DO NOT USE. I rented a u-box from them to move my things from AZ to **. They didnt pick up my u-box to bring it to the facility until 4 days after it was dropped off (it was supposed to be picked up same day). Worse yet, no one even contacted me to let me know. I found out when I called them. My box was supposed to be delivered on 9/15 (guaranteed). It is now 9/18 and it still has not shipped from **. Again, no communication. I called them. They dont have any answers and have not contacted me even though I filed a complaint.... read more
Business response:
Hello *****, I am sorry about the issues you've had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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