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U-Haul Trailer Hitches
- Automotive
- Klamath Falls, OR
About this business
Location details
2528 Washburn Way, Klamath Falls, OR, 97603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The **Boxes are a SCAM! DO NOT RENT THEM OVER OTHER OPTIONS. I rented two for a cross country move thinking they were a good deal at ~$2k. Now they want to charge me ANOTHER ~$2k to unload them which was never discussed in advance. They have my belongings so what am I to do other than pay them an undisclosed additional fee of almost DOUBLE.
Business response:
Hello, Thank you for reaching out to us regarding your concern with your U-Box order. We apologize for any frustrations that you may have had during your move. We have reviewed the details of your contract. Unfortunately, we will not be able to match the same delivery rate you were charged for the origin. When you made your reservation online you only made it for the origin and the shipping portion. When making the reservations on uhaul.Com if you complete the reservation with the destination, it will give you all the option... read more
The **Boxes are a SCAM! DO NOT RENT THEM OVER OTHER OPTIONS. I rented two for a cross country move thinking they were a good deal at ~$2k. Now they want to charge me ANOTHER ~$2k to unload them which was never discussed in advance. They have my belongings so what am I to do other than pay them an undisclosed additional fee of almost DOUBLE.
Business response:
Hello, Thank you for reaching out to us regarding your concern with your U-Box order. We apologize for any frustrations that you may have had during your move. We have reviewed the details of your contract. Unfortunately, we will not be able to match the same delivery rate you were charged for the origin. When you made your reservation online you only made it for the origin and the shipping portion. When making the reservations on uhaul.Com if you complete the reservation with the destination, it will give you all the option... read more
The **Boxes are a SCAM! DO NOT RENT THEM OVER OTHER OPTIONS. I rented two for a cross country move thinking they were a good deal at ~$2k. Now they want to charge me ANOTHER ~$2k to unload them which was never discussed in advance. They have my belongings so what am I to do other than pay them an undisclosed additional fee of almost DOUBLE.
Business response:
Hello, Thank you for reaching out to us regarding your concern with your U-Box order. We apologize for any frustrations that you may have had during your move. We have reviewed the details of your contract. Unfortunately, we will not be able to match the same delivery rate you were charged for the origin. When you made your reservation online you only made it for the origin and the shipping portion. When making the reservations on uhaul.Com if you complete the reservation with the destination, it will give you all the option... read more
The **Boxes are a SCAM! DO NOT RENT THEM OVER OTHER OPTIONS. I rented two for a cross country move thinking they were a good deal at ~$2k. Now they want to charge me ANOTHER ~$2k to unload them which was never discussed in advance. They have my belongings so what am I to do other than pay them an undisclosed additional fee of almost DOUBLE.
Business response:
Hello, Thank you for reaching out to us regarding your concern with your U-Box order. We apologize for any frustrations that you may have had during your move. We have reviewed the details of your contract. Unfortunately, we will not be able to match the same delivery rate you were charged for the origin. When you made your reservation online you only made it for the origin and the shipping portion. When making the reservations on uhaul.Com if you complete the reservation with the destination, it will give you all the option... read more
The **Boxes are a SCAM! DO NOT RENT THEM OVER OTHER OPTIONS. I rented two for a cross country move thinking they were a good deal at ~$2k. Now they want to charge me ANOTHER ~$2k to unload them which was never discussed in advance. They have my belongings so what am I to do other than pay them an undisclosed additional fee of almost DOUBLE.
Business response:
Hello, Thank you for reaching out to us regarding your concern with your U-Box order. We apologize for any frustrations that you may have had during your move. We have reviewed the details of your contract. Unfortunately, we will not be able to match the same delivery rate you were charged for the origin. When you made your reservation online you only made it for the origin and the shipping portion. When making the reservations on uhaul.Com if you complete the reservation with the destination, it will give you all the option... read more
The **Boxes are a SCAM! DO NOT RENT THEM OVER OTHER OPTIONS. I rented two for a cross country move thinking they were a good deal at ~$2k. Now they want to charge me ANOTHER ~$2k to unload them which was never discussed in advance. They have my belongings so what am I to do other than pay them an undisclosed additional fee of almost DOUBLE.
Business response:
Hello, Thank you for reaching out to us regarding your concern with your U-Box order. We apologize for any frustrations that you may have had during your move. We have reviewed the details of your contract. Unfortunately, we will not be able to match the same delivery rate you were charged for the origin. When you made your reservation online you only made it for the origin and the shipping portion. When making the reservations on uhaul.Com if you complete the reservation with the destination, it will give you all the option... read more
Read the fine print. Safe Move/Safe Tow DOES NOT cover your contents if the U Haul is stolen. I've rented from them for years and have always gotten this coverage. My rented trailer was stolen. When I filed the claim they denied my claim saying it only covers for damage to contents from accidents. Thefts are excluded. Given the prevalence of thefts these days it would be good if their website materials stated this explicitly.
Business response:
Hello ****, I apologize your rental equipment was stolen. For any issues or concerns with Repwest, please contact them at ************** or contact your adjuster using the contact information you were provided with your claim.
Read the fine print. Safe Move/Safe Tow DOES NOT cover your contents if the U Haul is stolen. I've rented from them for years and have always gotten this coverage. My rented trailer was stolen. When I filed the claim they denied my claim saying it only covers for damage to contents from accidents. Thefts are excluded. Given the prevalence of thefts these days it would be good if their website materials stated this explicitly.
Business response:
Hello ****, I apologize your rental equipment was stolen. For any issues or concerns with Repwest, please contact them at ************** or contact your adjuster using the contact information you were provided with your claim.
Read the fine print. Safe Move/Safe Tow DOES NOT cover your contents if the U Haul is stolen. I've rented from them for years and have always gotten this coverage. My rented trailer was stolen. When I filed the claim they denied my claim saying it only covers for damage to contents from accidents. Thefts are excluded. Given the prevalence of thefts these days it would be good if their website materials stated this explicitly.
Business response:
Hello ****, I apologize your rental equipment was stolen. For any issues or concerns with Repwest, please contact them at ************** or contact your adjuster using the contact information you were provided with your claim.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
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