This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
U-Haul Trailer Hitches
- Automotive
- Klamath Falls, OR
About this business
Location details
2528 Washburn Way, Klamath Falls, OR, 97603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Read the fine print. Safe Move/Safe Tow DOES NOT cover your contents if the U Haul is stolen. I've rented from them for years and have always gotten this coverage. My rented trailer was stolen. When I filed the claim they denied my claim saying it only covers for damage to contents from accidents. Thefts are excluded. Given the prevalence of thefts these days it would be good if their website materials stated this explicitly.
Business response:
Hello ****, I apologize your rental equipment was stolen. For any issues or concerns with Repwest, please contact them at ************** or contact your adjuster using the contact information you were provided with your claim.
Read the fine print. Safe Move/Safe Tow DOES NOT cover your contents if the U Haul is stolen. I've rented from them for years and have always gotten this coverage. My rented trailer was stolen. When I filed the claim they denied my claim saying it only covers for damage to contents from accidents. Thefts are excluded. Given the prevalence of thefts these days it would be good if their website materials stated this explicitly.
Business response:
Hello ****, I apologize your rental equipment was stolen. For any issues or concerns with Repwest, please contact them at ************** or contact your adjuster using the contact information you were provided with your claim.
Read the fine print. Safe Move/Safe Tow DOES NOT cover your contents if the U Haul is stolen. I've rented from them for years and have always gotten this coverage. My rented trailer was stolen. When I filed the claim they denied my claim saying it only covers for damage to contents from accidents. Thefts are excluded. Given the prevalence of thefts these days it would be good if their website materials stated this explicitly.
Business response:
Hello ****, I apologize your rental equipment was stolen. For any issues or concerns with Repwest, please contact them at ************** or contact your adjuster using the contact information you were provided with your claim.
Read the fine print. Safe Move/Safe Tow DOES NOT cover your contents if the U Haul is stolen. I've rented from them for years and have always gotten this coverage. My rented trailer was stolen. When I filed the claim they denied my claim saying it only covers for damage to contents from accidents. Thefts are excluded. Given the prevalence of thefts these days it would be good if their website materials stated this explicitly.
Business response:
Hello ****, I apologize your rental equipment was stolen. For any issues or concerns with Repwest, please contact them at ************** or contact your adjuster using the contact information you were provided with your claim.
Read the fine print. Safe Move/Safe Tow DOES NOT cover your contents if the U Haul is stolen. I've rented from them for years and have always gotten this coverage. My rented trailer was stolen. When I filed the claim they denied my claim saying it only covers for damage to contents from accidents. Thefts are excluded. Given the prevalence of thefts these days it would be good if their website materials stated this explicitly.
Business response:
Hello ****, I apologize your rental equipment was stolen. For any issues or concerns with Repwest, please contact them at ************** or contact your adjuster using the contact information you were provided with your claim.
The story is much longer than this as I've been trying to get this resolved for TWO WEEKS & have spoken to FIFTEEN people to no avail. I reserved 3 U-boxes & was quoted $1642.60 I asked the agent twice if the $1642.60 was my final total because I was comparing prices. She told me yes twice. I called back again because the price seemed low & was assured that was my all-inclusive *************** be no surprise charges/fees. They took a payment of $512.38 leaving $1130.22. Once I was in ** I went to the website to pay the $1130... read more
Business response:
Hello *****. I apologize for the issues you had with the rental charges and trying to get a resolution. I reviewed the existing complaint file and see you were emailed on 21 Sep 2023 notifying you this amount would be refunded. Refunds normally reflect on the card account within five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
The story is much longer than this as I've been trying to get this resolved for TWO WEEKS & have spoken to FIFTEEN people to no avail. I reserved 3 U-boxes & was quoted $1642.60 I asked the agent twice if the $1642.60 was my final total because I was comparing prices. She told me yes twice. I called back again because the price seemed low & was assured that was my all-inclusive *************** be no surprise charges/fees. They took a payment of $512.38 leaving $1130.22. Once I was in ** I went to the website to pay the $1130... read more
Business response:
Hello *****. I apologize for the issues you had with the rental charges and trying to get a resolution. I reviewed the existing complaint file and see you were emailed on 21 Sep 2023 notifying you this amount would be refunded. Refunds normally reflect on the card account within five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
The story is much longer than this as I've been trying to get this resolved for TWO WEEKS & have spoken to FIFTEEN people to no avail. I reserved 3 U-boxes & was quoted $1642.60 I asked the agent twice if the $1642.60 was my final total because I was comparing prices. She told me yes twice. I called back again because the price seemed low & was assured that was my all-inclusive *************** be no surprise charges/fees. They took a payment of $512.38 leaving $1130.22. Once I was in ** I went to the website to pay the $1130... read more
Business response:
Hello *****. I apologize for the issues you had with the rental charges and trying to get a resolution. I reviewed the existing complaint file and see you were emailed on 21 Sep 2023 notifying you this amount would be refunded. Refunds normally reflect on the card account within five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
The story is much longer than this as I've been trying to get this resolved for TWO WEEKS & have spoken to FIFTEEN people to no avail. I reserved 3 U-boxes & was quoted $1642.60 I asked the agent twice if the $1642.60 was my final total because I was comparing prices. She told me yes twice. I called back again because the price seemed low & was assured that was my all-inclusive *************** be no surprise charges/fees. They took a payment of $512.38 leaving $1130.22. Once I was in ** I went to the website to pay the $1130... read more
Business response:
Hello *****. I apologize for the issues you had with the rental charges and trying to get a resolution. I reviewed the existing complaint file and see you were emailed on 21 Sep 2023 notifying you this amount would be refunded. Refunds normally reflect on the card account within five business days. I apologize again for any inconvenience and if we can assist further, please let us know.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com