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U-Haul Trailer Hitches
- Automotive
- Gearhart, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Gearhart certified U-Haul Hitch Cen... read more
Location details
4320 US-101, Gearhart, OR, 97138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Worst communication Ive ever had. I used a Ubox to move, and it arrived a day late. No one told *** had to call and ask why it wasnt showing up. The people I spoke to were clueless about what was going on and gave me no sure answers. My reservation was to have the Ubox arrive on a Saturday. At one point I had an email saying it would be delivered on Friday. Then when I talked to them on the phone, they said it would be delivered on Sunday.Sunday comes around and I havent heard from anyone since Friday. I specifically told th... read more
Business response:
Hello *****, I am sorry about the issues you had with your U-Box delivery. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Re: Contract #******** I rented a truck to move on 3/30/2022. They quoted me $183.19 and charged me as such. But then they charged me $807.46 saying I had the truck over 24 hrs. Which is NOT TRUE. The truck was returned the same day. I had it for about 5 hrs and it was returned with gas filled. I also spoke to someone at Uhaul on April 15th to resolve this. I thought it had been resolved.My bank credited me the $807.46 on April 18th. They just took it out on June 24th because Uhaul never issued a credit to my bank account. I... read more
Business response:
Hello *****, I am sorry about the issues with your rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My husband and I booked a 26-foot U-haul truck for our **** mile, multi-state move over one month in advance online. Online it stated that someone from U-hual would call us the day before our scheduled pick-up time to confirm the trucks availability at a store one-mile from our house in DC. Not only did we never receive a call from them, but when we called them ourselves the day of pick-up, they told us the truck was actually never going to be available in the first place, and we would have to drive over 1.5 hours to another... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Unfortunately, I was not able to find the reservation using the information provided in the review. Please provide the name and email address listed on the order so the appropriate manager can address this. I apologize again for any inconvenience.
I wish 0 stars was allowed. I had a planned Moving day. I booked moving help. I also booked Uhaul truck rental 5 days before move. I received confirmation email. I went into the online uhaul account and it said - you are all set. Now on the moving day, I called my pick up location number just as proactiveness. And the guy on that location was not just rude in speaking - but even said - I should call Uhaul and they will assist me. Not him. He said he doesnt have any order in my name and cant provide the truck. I went into my ... read more
Business response:
Hello *********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I made a reservation for 5 x 8 trailer to be picked up on the 25th of June at 12:30pm I received a call confirming my reservation and providing me the location to pick up.I wen to the location to pick up the trailer and was informed that they do not have any trailer available as the family who were supposed to bring their trailer did not return it .They could not locate a trailer for me as I have made plans and hotel reservations that I cannot change, The staff kept saying that we are sorry but there is nothing we can do and... read more
Business response:
Hello ******, I am sorry about the issues you had with the reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Never again. Truck broke down after 250 miles. ****** 6 hours for roadside in 103 heat with two dogs. It's been a week and no promised refund, no promised manager call to discuss my case, basically nothing they promised has been delivered. Do not use this company.
Business response:
Hello *****, I am terribly sorry about the issues you had during the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My latino coworker and I just went to pick up our truck from this U-Haul location for the weekend for the ****** nonprofit that we work for. Despite our confirmation email, we were told that they couldnt let us have the truck for the duration we had reserved. ****, the general manager, then told us he would make it work anyway and then changed his mind after I presented my identification as the one who would be driving the truck. We were then told we seemed sketchy and were kicked out of the store. Ive never in my life been ... read more
Business response:
Hello ****. I am very sorry this happened. Unfortunately, I was not able to find the reservation using the information in the review. I sent you a separate email requesting additional information so we can have this issue addressed. I apologize again for this issue.
We reserved a truck a month out before our move. The day of the move we get a call first saying they did not have a reservation for us. Then they changed their mind saying they found it but didn't have a truck and directed us to another location 30 minutes further out. We were forewarned that this may happen, but at least gave them a chance. I called and after being on hold **************************** to another department. We stayed on hold for 1 hour 19 minutes before being cut off. We recommend NOT using the location on ... read more
Business response:
Hello ******, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
If I could do 1/8th of a star I would. I rented a U Haul vehicle hauler in the a week and a half ago to make my final move home after 22 years in the military. My reservation was cancelled inadvertently and when I called to ask why, they quickly fixed the problem and gave me a bit off the rental so it cost me around $138. My wife left 1 day after I did and when she rented the same trailer on Monday, June 13th 2022 they told her the rental would be $700. She asked if it was a mistake and told them what it had cost me. They to... read more
Business response:
Hello Rob, I am sorry about the issues you had with your rental rates. Rates do change based on supply and demand but we documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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