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Tuttle-click Ford Lincoln
- Auto Repair
- Irvine, KY
About this business
Location details
40 Auto Center Dr, Irvine, KY, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I bought a brand new JL jeep. This morning it lost control due to the front tires wobbling on the freeway. Once again Jesus the service manager will not even get back to me letting me know if the car is safe to drive. Jesus has never bothered getting back to me since I have bought the car. Worst experience of my life. If I get into an accident due to this dangerous wobble I will be suing for sure. Be warned. Stay away from this dealership.
Business response:
Hi Leonardo, we are displeased to read about your recent experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. Our team is concerned to hear about your near crash experience with your JL Jeep. We want to do everything we can to have your vehicle working in proper condition and keep you safe driving on the roads. Your review has been sent to our management for an internal discussion. Please contact us to speak about your visit or help resolve these issues. Sincerely, Shirley | shirley@tuttleclick.com
I don’t know where to start but this by far has been THE WORST CAR EXPERIENCE I’ve EVER had. I had tried to run a co-signers credit along with mine and they had informed us that the co-signerers credit was “frozen” and they weren’t able to use it in which I had to fully sign for my first car under my name and got a higher interest rate. It was 11pm the credit bureau wasn’t open so we weren’t able to call. First thing the following morning we call to find out the credit wasn’t... Continue Reading
Business response:
Hi Anthony, we are displeased to read about your recent experience with us here at Tuttle-Click Tustin Chrysler Jeep Dodge Ram. Our goal is to always be honest and straight for during the car buying process, making sure we are all on the same page. Whe…See More
Worse experience ever with a car dealership, I am having an issue with my car and they simply won't acknowledge my requests to address the issue. They sold me the car, that's all they care about. Customer service? Well, as long as they keep selling cars, that's not important.. Save yourself the trouble, go somewhere else.
the service department is the worst. takes at least half an hour to check in your car, and longer to pick it up. 4 days to do a 1 day job while the customer pays for the rental even in a warranty repair.
Business response:
Hi Peter, we are displeased to read about your recent experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. When we have your car in for service, it is our goal to make that time easy and hassle free for you. Our team shares that goal of get…See More
We have a 2016 Jeep Grand Cherokee that has been in the shop for 30 days & is not fixed. Major electrical problems!
Business response:
Hi Bobbie, we are displeased to read about your recent experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. Our goal is to always get your vehicle back on the road as soon as possible, making the time spent with out your car limited! We would like to hear more about your situation and how we can help fix the service needs going on with your Grand Cherokee. Your review has been sent to our management for an internal discussion. Please contact us to speak about your visit or help resolve any issues. Sincerely, Shir... read more
Business response:
Hi Nick, we are displeased to read about your recent experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. Our goal is to provide top notch customer service, as well as performing top notch service on your vehicle at the best price possible.…See More
Improve your customer service DRASTICALLY!
Business response:
Hi Amanda, we are displeased to see your recent 1 star rating with us here at Tuttle-Click's Chrysler Jeep Dodge Ram. In the event of a customer not having a positive experience, we are always looking to hear more about how we can help turn this around. Our team would certainly like to continue seeing you in our store in the future. Please contact us to speak about your visit or help resolve any issues. Sincerely, Shirley | shirley@tuttleclick.com
Excellent service department. My car was finished in less than the projected time and was provided with a rental van.
Business response:
Hi Andrea, thanks for sharing your recent 5 star experience with us here at Tuttle-Click Chrysler Jeep Dodge Ram. We are pleased to hear that our service team got you back on the road in a timely manner! Our goal is to make the service experience quick and hassle free, by providing transportation while your vehicle is being inspected. Thanks for making us your trusted dealership of choice and we look forward to seeing you again in the future, for all things CJDR! Sincerely, Shirley | shirley@tuttleclick.com
Frequently asked questions about Tuttle-click Ford Lincoln
How is Tuttle-click Ford Lincoln rated?
Tuttle-click Ford Lincoln has a 3.1 star rating with 118 reviews.
When is Tuttle-click Ford Lincoln open?
Tuttle-click Ford Lincoln is open now. It will close at 9:00 p.m.
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