This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tuttle-click Ford Lincoln
- Auto Repair
- Irvine, KY
About this business
Location details
40 Auto Center Dr, Irvine, KY, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
USA Jesus Roman usage ❤ Ana Melissa Pérez ❤ You I Loves ❤
Business response:
Ralph, it is unfortunate to hear of your recent experience with our service center. We can assure you that this is an isolated incident and not how we intend to conduct business. We strive for 100% customer satisfaction and it comes with grave disappointment when this is not achieved. We appreciate that you took the time to bring this to our attention and we truly hope to work with you to bring this to a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to furt... read more
Business response:
Will, I am very sorry to hear of your recent discontent with our service department. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. I assure you that poor customer service is not how we intend to conduct business which is why I would like to get in touch with you. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation and the chance to make things ri... read more
These guys told me I could not afford the car I wanted and would have to put half down, I just picked up the car I wanted from another dealer with very little down and a great interest rate!
I bought a Ram 1500 from this dealership in September 2014. Trying to get ahold of anyone once you have purchased your vehicle is nearly impossible. I have been trying to cancel my gap coverage for the past 2 weeks. I have left 4 voicemails with not a single call back. The customer service has been overwhelmingly disappointing. I will not be coming back for any future vehicles and I would not recommend anyone else purchasing here either. Too bad, too, because I had nothing but positive experiences when I had a car through Tu... read more
Business response:
Alex, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies. I would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution. Please contact me at your earliest convenience. Sincerely, Shirley | shirley@tuttleclick.com
Never ever buy the oil change package, from here, because if you do, and you move they will not give your money back! I just don't get it. I payed for the service in advance and can no longer go there, yet they will not give me the advance money back.. Don't get ripped off by these guys! I will never buy anything from them again from them again..
I had a terrible experience and my review was strong armed from Tuttle-Click's FB. Amazing to see a business behave in such a way. I just want to warn you-the consumer, beware. You will pay, they will waste your time, and you will leave having been taken advantage of.
Business response:
Ryan, It’s unfortunate to hear that you had such a negative experience with our dealership. Your feedback is important to us and note that we have no way of influencing reviews on Facebook. I would love to be able to speak with you further and work towards a resolution. Please contact me at your earliest convenience. Sincerely, Shirley | shirley@tuttleclick.com
I like this place all that old change for my car
Frequently asked questions about Tuttle-click Ford Lincoln
How is Tuttle-click Ford Lincoln rated?
Tuttle-click Ford Lincoln has a 3.1 star rating with 118 reviews.
When is Tuttle-click Ford Lincoln open?
Tuttle-click Ford Lincoln is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com