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Tustin Toyota
- Car Dealers
- Tustin, CA
About this business
Location details
36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I have taken our Toyota's and now our Lexas to Tustin Toyota for the last 5 years, I usually take them in for normal maintance, I deal with Javier Bernal in the service department, he is always very friendly and honest and doesn't pressure us for anything that we don't need. The car is usually worked on in a reasonable time and is ready when he says it will be. I would recommend this dealer to anyone that needs service to their Toyota or Lexas. Ask for Javier, he won't steer you wrong
Business response:
Thank you for the review. Tustin Toyota aims to provide the customer with excellent service and I am happy Javier has provided that for you. We hope you will continue to use us for your parts and service needs.
A friend brought me to your dealership as I am thinking of moving back to the Southern California area again. I wanted to find a Toyota dealership that I could trust as I do mine now. I believe I have found the place. After talking with your Service Manager, Javier Bernal, I feel comfortable I have taken care of one thing I will need when I return. A great place to take my car when needed. He was courteous, considerate and full of knowledge regarding my Rav4 and it's servicing needs and the Toyota plan that comes with it. I ... read more
Business response:
Thank you for your review. Moving can be hard and finding a dealership you can trust can sometimes be challenging. I am glad you came to Tustin Toyota and that Javier was able to provide you with a great experience. We look forward to seeing you again and serving your vehicle when you relocate.
When I drove up to the service department with a list of things I needed help with on my new Camry, I was expecting the normal dealer attitude. That is far far far from what I got. I first went looking for the service manager, thinking that if I start at the top, things will always be good. The service manger is Roy and he was very accommodating. I had some issues with setting up my Bluetooth on my phone and he helped me connect it right away. I told him that I used to have a Honda and that the service I was use to getting w... read more
Business response:
At Tustin Toyota, we strive to provide the customer with an excellent experience. I am happy Roy and Chad were accommodating and they were able to reassure you of the service you will receive at Tustin Toyota. We hope you continue to use Tustin Toyota for your parts and servicing needs.
When I drove up to the service department with a list of things I needed help with on my new Camry, I was expecting the normal dealer attitude. That is far far far from what I got. I first went looking for the service manager, thinking that if I start at the top, things will always be good. The service manger is Roy and he was very accommodating. I had some issues with setting up my Bluetooth on my phone and he helped me connect it right away. I told him that I used to have a Honda and that the service I was use to getting w... read more
Business response:
At Tustin Toyota, we strive to provide the customer with an excellent experience. I am happy Roy and Chad were accommodating and they were able to reassure you of the service you will receive at Tustin Toyota. We hope you continue to use Tustin Toyota for your parts and servicing needs.
Customer service was great! Very satisfied with the work. I have been a customer for over 7 years. It has always been a great experience.
Business response:
In behalf of Tustin Toyota/Scion, we wanted to thank you for taking the time to share with others about your experience. Your continued support is appreciated.
I came into Tustin Toyota to have my car serviced because there are few aftermarket places that will work on my Toyota Venza. In my past experiences with other dealer shops, I have always had the feeling that my business was not appreciated, as well as being over-charged for items completed. However, the Service Manager (Javier Bernal) that worked with me has changed my perception of dealer service repairs. He was courteous, respectful, and seemed to really appreciate my business. He actually broke down the services that wer... read more
Business response:
Thank you for writing us this review! We love receiving customer feedback and we are pleased to hear you had a great experience with Javier and our dealership. We look forward to working with you in the future! Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers!
Customer service was great! Very satisfied with the work. I have been a customer for over 7 years. It has always been a great experience.
Business response:
In behalf of Tustin Toyota/Scion, we wanted to thank you for taking the time to share with others about your experience. Your continued support is appreciated.
A friend brought me to your dealership as I am thinking of moving back to the Southern California area again. I wanted to find a Toyota dealership that I could trust as I do mine now. I believe I have found the place. After talking with your Service Manager, Javier Bernal, I feel comfortable I have taken care of one thing I will need when I return. A great place to take my car when needed. He was courteous, considerate and full of knowledge regarding my Rav4 and it's servicing needs and the Toyota plan that comes with it. I ... read more
Business response:
Thank you for your review. Moving can be hard and finding a dealership you can trust can sometimes be challenging. I am glad you came to Tustin Toyota and that Javier was able to provide you with a great experience. We look forward to seeing you again and serving your vehicle when you relocate.
I have taken our Toyota's and now our Lexas to Tustin Toyota for the last 5 years, I usually take them in for normal maintance, I deal with Javier Bernal in the service department, he is always very friendly and honest and doesn't pressure us for anything that we don't need. The car is usually worked on in a reasonable time and is ready when he says it will be. I would recommend this dealer to anyone that needs service to their Toyota or Lexas. Ask for Javier, he won't steer you wrong
Business response:
Thank you for the review. Tustin Toyota aims to provide the customer with excellent service and I am happy Javier has provided that for you. We hope you will continue to use us for your parts and service needs.
Frequently asked questions about Tustin Toyota
How is Tustin Toyota rated?
Tustin Toyota has a 4.6 star rating with 6,582 reviews.
When is Tustin Toyota open?
Tustin Toyota is closed now. It will open at 9:00 a.m.
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