This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tustin Toyota
- Car Dealers
- Tustin, CA
About this business
Location details
36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I came into Tustin Toyota to have my car serviced because there are few aftermarket places that will work on my Toyota Venza. In my past experiences with other dealer shops, I have always had the feeling that my business was not appreciated, as well as being over-charged for items completed. However, the Service Manager (Javier Bernal) that worked with me has changed my perception of dealer service repairs. He was courteous, respectful, and seemed to really appreciate my business. He actually broke down the services that wer... read more
Business response:
Thank you for writing us this review! We love receiving customer feedback and we are pleased to hear you had a great experience with Javier and our dealership. We look forward to working with you in the future! Don't forget to follow us on Facebook and Twitter for future service specials that are exclusive to our followers!
Brought my car in for service that was due, had an excellent experience. Earl was very helpful and I had my car back to me in no time.
Business response:
At Tustin Toyota, we strive for “Excellence”. We are happy you had such a great experience and hope you continue to use us for all of your parts and service needs.
Brought my car in for service that was due, had an excellent experience. Earl was very helpful and I had my car back to me in no time.
Business response:
At Tustin Toyota, we strive for “Excellence”. We are happy you had such a great experience and hope you continue to use us for all of your parts and service needs.
This is the worst dealership that i ever been and worst customer service. Mario should not be selling a car period He is an idiot salesperson i have ever meet.
This is the worst dealership that i ever been and worst customer service. Mario should not be selling a car period He is an idiot salesperson i have ever meet.
First thing first, I shopped the car to death between Tustin, Orange, and Power working the price and options that I wanted a new Tundra 4x4. I am a man who really isn't interested in the games of buying a car or the need to get the better of another person in this scenario, while I do appreciate getting a good deal for myself and a reasonable deal for the seller of a car. After all the last two cars I purchased were on cars direct, minimizing the need to talk to a salesman. I worked with Bill over a period of a few days who... read more
Business response:
Tustin Toyota’s main focus is making sure the customer leaves our dealership happy and satisfied with there experience. We are happy that Bill and Ricardo were able to work with you and provide you with a great deal on the exact vehicle you were looking for. Thank you for taking the time to let us and everyone know of your wonderful experience at Tustin Toyota. We hope we were able to exceed your expectations and look forward to servicing you and your vehicle in the future.
First thing first, I shopped the car to death between Tustin, Orange, and Power working the price and options that I wanted a new Tundra 4x4. I am a man who really isn't interested in the games of buying a car or the need to get the better of another person in this scenario, while I do appreciate getting a good deal for myself and a reasonable deal for the seller of a car. After all the last two cars I purchased were on cars direct, minimizing the need to talk to a salesman. I worked with Bill over a period of a few days who... read more
Business response:
Tustin Toyota’s main focus is making sure the customer leaves our dealership happy and satisfied with there experience. We are happy that Bill and Ricardo were able to work with you and provide you with a great deal on the exact vehicle you were looking for. Thank you for taking the time to let us and everyone know of your wonderful experience at Tustin Toyota. We hope we were able to exceed your expectations and look forward to servicing you and your vehicle in the future.
I went to this dealer few years back when I had a very sour experience. The 'sales managers' at this location have 0 idea about customer service. They would pressurize and disrespect you to a point where you would walk away from an easy deal. I went to this dealer again (reluctantly) to help a friend who lived close to the dealership. We test drove and after their back and forth 'price negotiating good cop bad cop' technique, comes the sales manager who was extremely disrespectful and showed as if he was doing a favor to eve... read more
I went to this dealer few years back when I had a very sour experience. The 'sales managers' at this location have 0 idea about customer service. They would pressurize and disrespect you to a point where you would walk away from an easy deal. I went to this dealer again (reluctantly) to help a friend who lived close to the dealership. We test drove and after their back and forth 'price negotiating good cop bad cop' technique, comes the sales manager who was extremely disrespectful and showed as if he was doing a favor to eve... read more
Frequently asked questions about Tustin Toyota
How is Tustin Toyota rated?
Tustin Toyota has a 4.6 star rating with 6,582 reviews.
When is Tustin Toyota open?
Tustin Toyota is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com