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Tuff Shed
- Construction
- Combes, TX
About this business
Tuff Shed is America's leading provider of installed storage buildings and garages. Since 1981, Tuff Shed has been delivering on its customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques, and expert consultative services.
Location details
20943 US-77, Combes, TX, 78535, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Our ***** Tuff Shed rep ****** is awesome and 8 months ago built us a functional and ascetically pleasing 12x12. However, whenever your build anything youre going to have minor hiccups. They did meet every request, resolved all challenges and provided every needful thing. They dont mind you watching the work, and they answer all your questions through the process. Im a hands-on person and found them extremely helpful, professional, and they stand behind their work! My experience *** have been so positive because of my engage... read more
Business response:
We're glad to hear that you're enjoying your new Tuff Shed *****. We're happy to hear that all the minor hiccups have been resolved to your satisfaction. Thank you for choosing to work with our team at Tuff Shed and for taking the time to leave us a review! We appreciate it!
If I could give this company zero stars, I would!!!I purchased a Tuff Shedd from Homedpot. The guy called me the same day as my purchase and told me his assistant was going to follow-up. I received a call from her and email to sign a contract and I told her I would pull my own permit (which it took only a few days). I sent the permit back and was told it would be installed on 03/14/2023 and the installer would be at my home between **** AM. After not hearing from someone, I called customer service at 10:00 and the rep told m... read more
Business response:
We apologize for your experience *******. Our team would like the opportunity to make this right. Please email our national team at ****************************** and we will be in touch directly to help.
I just had the latest shed built and have had several from the ******* ** factory. All were well built and installed a 12 x 18' building in less than four hours, the door and windows were quality and seem to last for several years without repair. ***************** from the Las Cruses ** store was very helpful in the details. Thanks again
My shed is only three years old, and when I opened the door yesterday it fell completely off the shed. Every single hinge fastener was broken off.The same thing happened to my neighbor, who also has a tuff shed.I guess they dont build them like they used to. I dont have the skills to repair this which is why I bought a tuff shed to begin with.
Business response:
We're sorry to hear about the issues you're having with your door, *********. Your shed comes with a 5 year warranty that covers material defects. We will have the local warranty team reach out to schedule a repair and get this resolved ASAP. Please contact us at ****************************** with any additional questions or concerns. Our team will be in touch to help.
We bought our Tuff Shed in 2017. We live in a high wind area and every year we have problems with the shingles on it coming off. Tuff Shed has always come out and repaired it. Now that its out of warranty it our problem and they want us to pay $250. I disagree. If they had put the shingles on correctly we wouldnt have this problem. I have recommended Tuff shed to friends and family because of how happy with them I was, not any more. Sorry Tuff Shed you lost a customer and I will never recommend ******************** to anyone... read more
Should be "Tuff Luck Shed!!!"I almost don't need to leave a review after reading the negative and oh-so-true reviews posted here the last few months.This company is utterly dysfunctional. Paid for an already constructed shed at our local *********** All they needed to do was get it delivered. Hard to believe but 5 months later, multiple phone calls, emails, etc., I STILL did not have the purchased shed which was sitting at the ********** 11 1/2 miles away. Feel like they have people on staff whose primary (maybe only) job is... read more
Almost 2 yrs, still haven't completed the last bit on garage. 4 trips same 2 guys never bring what they need. Still owe $4000, they won't see till it passes inspection ***************** **
Do not buy a tuffshed you will not get what you ordered and they will not install it when scheduled or properly. The wrong sized boards were installed, the doors dont shut right ,When there is a problem they will not answer or return your calls. They are just terrible. And if ordered through ********** they will not help either. I should have just tried to build it myself.
Would be 0 but wouldn't let me..The worse company I've ever dealt with. It's been 5 months and 5 payments later and nothing done. Not even them coming out to mark off area. 1st they said pulling the permit. Then month later no permit. Then permit under review. Then found out they never pulled permit. Now need a slab that I have to ************ they need engineer drawing of slab first. It's one thing after another with this company. Make things worse paid someone to empty and tear down old shed when I bought their shed becaus... read more
Frequently asked questions about Tuff Shed
How is Tuff Shed rated?
Tuff Shed has a 3.6 star rating with 447 reviews.
When is Tuff Shed open?
Tuff Shed is open now. It will close at 6:00 p.m.
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