Tuff Shed

Shujen J 

on BBB

2 years ago

We just had a shed installed about 2 weeks ago. Service is impressive negative. Ask them to send for a worker to fix some problem. They keep sending me emails EVERYDAY asking for document signature, but never reply to my request to fix a problem. I wonder it's a robot even the sender says its name is *****. If you need a shed, try to find someone else with good service. 

Stacey M 

on BBB

2 years ago

Purchased shed at the Home Show in ********** which was a pleasant experience. The shed was delivered, painted and assembled without the door being painted as they forgot to bring the white door paint stating they would deliver it on a later date. Its been about a month and I still havent received the paint. 

Salvador S. 

on BBB

2 years ago

I purchased a 8'x10' Tuff Shed at *********** Right after installation I noticed that after it rain the door and window were leaking. I call Tuff Shed and explain the problem, a technician came and I was told that issue was corrected. They came over 4 times and the issue was not corrected. Finally I was informed by a manager that the sheds were designed to leak and that's nothing they can do. The door and window was not installed properly so I did all necessary repairs. I spend my own money and time. If I would have known al... read more

Timothy C 

on BBB

2 years ago

I placed the order and paid for my shed in full (almost $9k) on 2/25/23 from the *************** office. I also paid for the permit service that tuffshed offers. I was quickly sent a sales contract via docusign and a PDF outlining what to expect. I signed and returned the sales contract and other requested documents (plat, survey, etc.) immediately. 8 weeks later and seemingly zero progress has been made on the project. Tuffshed claims that they are waiting on the county environmental health office to come out and do an insp... read more

Eric T 

on BBB

2 years ago

I had ****** and ****** install a tuff shed today and I have to say I dont leave reviews ever but I have to for them, A+ customer service A+ attention to detail A+ speed A+ product knowledge A+ professionalism they walked us through the install process and how to use everything when they were finished, fast clean install I could not be more happy with the results, 10 out of 10 and I will be referring to friends and family! 

Kevin B 

on BBB

2 years ago

Terrible Company. Dishonest sales People. Anything for a sale. Buyers BEWARE. Management extremely unhelpful. Do not waste your money with this company. I live in ****** ********** had my shed installed December 28. Salesman told me price was soup to nuts and with a very high credit rating over 800. I am now in collections for $377 because of a lie the Tuff Shed employee told me. Management *****. They stand behind liars. Please do not waste your money on this company. 

Benson R 

on BBB

2 years ago

Top shelf quality. From start to build very detailed oriented. Installers top tier quality and man are they fast and efficient and very easy to work with. Materials used in build are second to none. I highly recommend thus company. ****** from ********** Ala. Get TUFF you will be glad you did !! 

Guadalupe M 

on BBB

2 years ago

We went to the show room for our ***** on ******** *********. The installer didnt follow directions on where we wanted the ***** and built it at an ***** so the door now opens up into our firepit. Called ****** service and sent out pictures still no word back. We had install on 2/13/23 its now almost 2 months later and still nothing. The installer also painted the trim after it was built so now we paint drips all over it looks like a kid painter it. 

sherry f 

on BBB

2 years ago

Very poor customer service. I had a shed built in my backyard. The people who came hit my landscaping wrecked. It ran into my car hauler. Put a scratch all the way down it when I called ***** they told me. Oh youre just looking for a payday I think they should pay for the damages that theyre guys did when they installed my shed.