Tuff Shed

Valerie S 

on BBB

a year ago

TuffShed - Horrible horrible customer service. Un-Professional. It felt like I were dealing with a group of thieves who just wanted My money. They are Rude and disrespectful. I thought I had got caught-up in a scam. I regreat I wasted my time dealing with TuffShed people, however, I am glad that I took time to read reviews others have left. I can identify with them. This was such a humiliating and daunting expierence which created additional hardship and circumstances for me. Mainly problems for me. The loss of valuble time,... read more

Suzanne F 

on BBB

a year ago

First off, I would probably give a no star review except that they've agreed to fix the problems caused by a quick install process. The guys who came to install were very nice and worked very hard, however, one spoke no English and the other spoke very minimal English. It was difficult to communicate with them. They brought no water with them and asked me for water. They drank a half a case of water. Really Tuff Shed? You can't even supply your workers with water?? The first door they brought was the wrong color. They exchan... read more

Michael B 

on BBB

a year ago

I wish I could leave a 0 star review. This was the absolute worst customer experience Ive ever encountered. The first installer did not bring enough material to finish the job. Took a month before the second installer came back to finish the job. When the second installer painted he did it in the rain so the paint streaked all over the side of the shed and all over the windows. Tuff Shed requested final payment, when I asked to speak with the sales manager, I was not even given the courtesy of a phone call, I was threatened ... read more

Justin A 

on BBB

a year ago

After the long wait I finally got the shed I thought I wanted. I spoke to the sales person early July and told him the size I decided to go with and what I wanted out of the shed which was a storage loft. I am a mechanic and by no means a *********, the roof is only a 4 pitch which he told me that a lot of customers install lofts in their sheds if I were to install one in mine it would give about ***** inches of space not nearly what I was looking for when I specified I wanted a storage loft. I thought I would be able to low... read more

Jeanna L 

on BBB

a year ago

Tuff Shed in *****************, ** was an amazing experience the Salesman that walked me thur the Entire process was *********************. He was easy going and did not pressure me to get a sale. He was the nicest down to earth guy I have meet in sometime. He worked with multiple times helping me to achieve everything I was looking for in a storage shed. Even after months of problems from permitting and waiting he was always there to give a helpful hand in anything I needed. Along with the great staff in permitting departme... read more

Mary V 

on BBB

a year ago

We are very happy with our Tuff Shed. ********************* was very helpful *** patient helping us choose just the perfect shed for our needs. The installation crew was excellent. All went very smoothly. 

Tamara R 

on BBB

a year ago

The shed was to exact specifications and well made. I appreciate their timely delivery and professional customer service. *** was a pleasure to work with! 

Judy R 

on BBB

a year ago

Had my 2nd tuff shed installed. I love the workmanship. The only thing that was very frustrating was that neither one of my installers spoke or understood English, thus no communication. Had a couple of issues that they had to come back to resolve, which if we would have been able to understand each other, there would have been any issues. But they do make a great shed and I would reccomend them, just maybe take what I said into consideration. 

Jon D 

on BBB

a year ago

horrible! failed the roof 3 times and inspector finally got on roof and did the job himself! $13,000 and production boss gives $300 off shed. That's insult to injury. fired first installer after poor work, failed inspections and leaving my house littered. Fallon in ***** was awesome handling my issues, even getting the new installer. But then all the micro management starts with other people calling me asking questions like I work for them. after all that, sent me a bill for $293. less than 2% of what I spent. I would not re... read more