Tuff Shed

Eric G. 

on BBB

3 years ago

I bought a storage shed from *********** it was sold by Tuff Shed. The sales person checked with the town and found that all I needed was a wind rating of 165 MPH and 5 ft setbacks from side property lines,31 ft from street and 5 ft from present structure. He eye balled the location and I bought the shed, "Once you pay you don't have to anything else, you don't even have to be here." They send someone out to plot the take pictures and plot the position. The permit was submitted but the town wanted a survey. I was told it wou... read more

Sherrie V 

on BBB

3 years ago

We are about to purchase a custom Tough Shed. I am posting to help others that *** be doing their due diligence in researching a company before making a purchase. We recently moved to the ******* area so we took the time to compare companies and ****** reviews. I would like to offer those that land here a suggestion to contact **** at the ******* location if you're investing in a big project like we are. He sure seems top notch according to the ****** reviews. Honest, diligent, and cares about his customers. The reviews on h... read more

Jorge C 

on BBB

3 years ago

Do NOT hire this company. Absolutely the worst customer service ever. The snake oli salesman kept adding items to the list to increase my cost only to inflate his commission. A third window? An insulated garage door? I didn't ask for them! I never got the siding I wanted. They told me it was not available due to COVID. But, when I complained they offered to sell me the siding for an extra $950. Then I'd have to hire an installer for another $5,000. My garage installl was then delayed a month. Then, the day of install I'm tol... read more

Gary W 

on BBB

3 years ago

Had I known the local Tuff Shed agent's work men were foreign nationals, I would not have ordered the shed at all. As a recipient of the Purple Heart and a combat veteran, I deeply resent the cheap shot of hiring illegals, when Americans are around to hire---try running an ad, etc. LBJ supposedly said, "Boys, I may not know much, but I do know the difference between chicken salad and chickens**t." No real excuse for a lazy agent 

Ruben F 

on BBB

3 years ago

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value I bought this shed back in May. With covid waited till August for set. It was rescheduled for *****. I get an email 4 days before to reschedule for December. This company had no compassion for my time. On the day of installation , I get a call that all the material needed to complete my shed was not in stock. They did not have the roof shingles. Mind you we are expecting rain today. For a company this big, all materials should have been verified and confi... read more

Russell G 

on BBB

3 years ago

DO NOT ORDER FROM THIS COMPANY:Ive had both of my buildings I bought from tuff shed for awhile now and Im still just as disappointed as when they put them up! I ordered two buildings and told the sales lady what I intended to do with them(one was for a home gym business and the other for a food truck business) and she totally failed to set me up with what I needed. The gym building has super low ceilings so no jump boxes can be used in the gym. I also had them build a garage on the side to park my riding mower and they built... read more

Shirlee G 

on BBB

3 years ago

We were looking for a small shed that we could use as a shelter for our goats. Every shed we looked at was much larger than we wanted. Then we discovered Tuff Shed. What we liked was that we could choose the size we wanted, choose windows and/or vents and where we needed them to be, decide what color we wanted, where to place the door and what type of roof. (There were additional choices that did not pertain to what we needed).In looking at all of the shed suppliers around town, they had a delivery time of **** weeks. But we... read more

Rick M 

on BBB

3 years ago

This company is great. Shed is well built here Nashville. **************** was the best people to deal with, ever. Highly recommend. 

Cheryl E 

on BBB

3 years ago

I would give them a zero if I could. I lost my very large, 2 story shed to a fire in February of 2020, I was looking to replace it with the exact same building but due to changes in building codes in my area, a shed this tall would not be permitted unless I had it grandfathered in within a year of losing it. I spoke with a salesman at Tuff Shed in Tukwila, told him the situation and was assured this would not be a problem. I signed a contract and paid 10% down in August of 2020 which was around $1800.00 I then approved the p... read more