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Tuff Shed
- Contractors
- Portland, OR
About this business
Tuff Shed is America's leading provider of installed storage buildings and garages. Since 1981, Tuff Shed has been delivering on its customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques, and expert consultative services.
Location details
6500 NE Halsey St A, Ste A, Portland, OR, 97213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Top shelf quality. From start to build very detailed oriented. Installers top tier quality and man are they fast and efficient and very easy to work with. Materials used in build are second to none. I highly recommend thus company. ****** from ********** Ala. Get TUFF you will be glad you did !!
We went to the show room for our ***** on ******** *********. The installer didnt follow directions on where we wanted the ***** and built it at an ***** so the door now opens up into our firepit. Called ****** service and sent out pictures still no word back. We had install on 2/13/23 its now almost 2 months later and still nothing. The installer also painted the trim after it was built so now we paint drips all over it looks like a kid painter it.
Very poor customer service. I had a shed built in my backyard. The people who came hit my landscaping wrecked. It ran into my car hauler. Put a scratch all the way down it when I called ***** they told me. Oh youre just looking for a payday I think they should pay for the damages that theyre guys did when they installed my shed.
Business response:
We apologize for your experience ****** and we'd like to learn more so we can better assist you. Can you please email us at ****************************** with the name and email on your order and the details of your experience? Our team will be in touch directly to help.
Our ***** Tuff Shed rep ****** is awesome and 8 months ago built us a functional and ascetically pleasing 12x12. However, whenever your build anything youre going to have minor hiccups. They did meet every request, resolved all challenges and provided every needful thing. They dont mind you watching the work, and they answer all your questions through the process. Im a hands-on person and found them extremely helpful, professional, and they stand behind their work! My experience *** have been so positive because of my engage... read more
Business response:
We're glad to hear that you're enjoying your new Tuff Shed *****. We're happy to hear that all the minor hiccups have been resolved to your satisfaction. Thank you for choosing to work with our team at Tuff Shed and for taking the time to leave us a review! We appreciate it!
If I could give this company zero stars, I would!!!I purchased a Tuff Shedd from Homedpot. The guy called me the same day as my purchase and told me his assistant was going to follow-up. I received a call from her and email to sign a contract and I told her I would pull my own permit (which it took only a few days). I sent the permit back and was told it would be installed on 03/14/2023 and the installer would be at my home between **** AM. After not hearing from someone, I called customer service at 10:00 and the rep told m... read more
I just had the latest shed built and have had several from the ******* ** factory. All were well built and installed a 12 x 18' building in less than four hours, the door and windows were quality and seem to last for several years without repair. ***************** from the Las Cruses ** store was very helpful in the details. Thanks again
My shed is only three years old, and when I opened the door yesterday it fell completely off the shed. Every single hinge fastener was broken off.The same thing happened to my neighbor, who also has a tuff shed.I guess they dont build them like they used to. I dont have the skills to repair this which is why I bought a tuff shed to begin with.
Business response:
We're sorry to hear about the issues you're having with your door, *********. Your shed comes with a 5 year warranty that covers material defects. We will have the local warranty team reach out to schedule a repair and get this resolved ASAP. Please contact us at ****************************** with any additional questions or concerns. Our team will be in touch to help.
We bought our Tuff Shed in 2017. We live in a high wind area and every year we have problems with the shingles on it coming off. Tuff Shed has always come out and repaired it. Now that its out of warranty it our problem and they want us to pay $250. I disagree. If they had put the shingles on correctly we wouldnt have this problem. I have recommended Tuff shed to friends and family because of how happy with them I was, not any more. Sorry Tuff Shed you lost a customer and I will never recommend ******************** to anyone... read more
Should be "Tuff Luck Shed!!!"I almost don't need to leave a review after reading the negative and oh-so-true reviews posted here the last few months.This company is utterly dysfunctional. Paid for an already constructed shed at our local *********** All they needed to do was get it delivered. Hard to believe but 5 months later, multiple phone calls, emails, etc., I STILL did not have the purchased shed which was sitting at the ********** 11 1/2 miles away. Feel like they have people on staff whose primary (maybe only) job is... read more
Frequently asked questions about Tuff Shed
How is Tuff Shed rated?
Tuff Shed has a 4 star rating with 670 reviews.
When is Tuff Shed open?
Tuff Shed is closed now. It will open tomorrow at 9:00 a.m.
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