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Tucson Computer Repair Service
- IT Services & Computer Repair
- Tucson, AZ
About this business
Tucson Computer Repair Service has been providing the best mobile computer repair in Tucson, AZ and the greater Tucson Metro Area since 1999. The term "mobile computer repair" means we come to you, to your home or business, to resolve all your computer problems.
Location details
2351 North Alvernon Way, Ste G10, Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 12:00 p.m. to 3:00 p.m. | |
| Sun | Closed |
An "engineer" came to the house and spent two hours trying to resolve no 2 screen video. Finally got one screen to display in safe mode, and was warned to never turn the computer off or video would be gone forever. No programs would operate except for browsers. Called another technician with another company and within two hours has solved all problems. The main lapse of Karl's technology was failure to run SCF/Scannow which identified and fixed corrupted system files. The new guy also updated the BIOS to the latest version, ... read more
Business response:
Good afternoon, After your appointment on September 1, we did not hear back from you until a week later (September 9). At that time, you informed us that you had contacted another company to have them take a look at your new issue. Although we are a small company, we pride ourselves on going above and beyond to make sure that our appointments are completed and all issues addressed. By not calling us back, and going outside our warranty by contacting another vendor, we are limited in what options we have available to help you... read more
They had one issue to solve. Transfer my documents, pictures and downloads to my new tower. When the tech left I had no documents downloads or pictures in the respective areas. I searched the computer, and had to copy and past files for over two hours to solve this simple task. I only hope my new tower is safe after they were using it.
Mike is very knowledgeable, he has a good attitude and gives great advice. He is an asset for your company.
This is a horrible company. I was a NEW customer and canceled an appointment less than 24 hours due to a family emergency. No work was done I told them I would reschedule and Karl has the balls to send me to collections for $125 for doing absolutely nothing. Sending a possible new customer to collections for $125 shows the kind of person Karl is and scammy business ethics. SCARY he is working on people's computers. Also, using his daughter's pic all over his sites? what's that about...He also has 6 different pages on FB in d... read more
When booking an appointment, the technician recommended I purchase a specific hard drive and then sent me a link for purchase ahead of my appointment, which included a hard drive upgrade. The technician that was deployed did not bring the right equipment and was unable to install hard-drive. Additionally, the other main objective of having this company come to my house was to extract and download data off of two old computers. The technician did not bring the right equipment to do this either. Finally, the technician was una... read more
I have received a collections account under this company, when I never had any services at all. They booked their own appointment in their system and then proceeded to say that I had a same day cancelation fee. When in reality, I never received any services at all nor did I confirm or authorize this. Yet they still wanna attempt to obtain 125.00$ from me. This company should be looked at further.
Business response:
****, you scheduled an appointment for 11/23/18 3-6pm. Our field engineer showed up at your house and you were a no show. We charged you a $125 no show fee which we offered to wave if you rescheduled the appointment. You never did and you avoided discussing this with our in house collections team until we turned it over to a collections agency.
AVOID THIS SCAM. I live in Colorado. I had a problem with my printer. I regretfully phoned, without knowing the physical address (none on website) and is in Arizona. I made an appointment to get my printer issue fixed. Boom, they can come out in two days 8:00 a.m. Phoned me at 8:10 to day he'll be late. Arrived 8:40. It was obvious that he had no clue how to fix a simple driver / firmware issue and said it was "deep down in the computer" and would take a long time to dig down. He mentioned I had told the tech that I was goin... read more
Frequently asked questions about Tucson Computer Repair Service
How is Tucson Computer Repair Service rated?
Tucson Computer Repair Service has a 4.6 star rating with 786 reviews.
When is Tucson Computer Repair Service open?
Tucson Computer Repair Service is open now. It will close at 6:00 p.m.
Need help? Contact us.
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