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Truck City Ford
- Car Dealers
- Buda, TX
About this business
Ford Dealer in Buda, TX, near Austin. We offer low prices, used cars, service, parts and more. We will assist you with all your Ford truck and SUV needs today!
Location details
15301 S Interstate 35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
They take care of me!!! Made an appointment for a 25k check, oil change and tire rotation and was finished in less than an hour!!! I've been a customer for many years!!!
Business response:
We love hearing this, Diane! Taking great care of our customers is our #1 goal. Thanks for taking time time to write this review and we look forward to seeing you again in the future!
I absolutely HATE car shopping. .but this is the third time we have bought a vehicle from them. all the employees and sale staff are wonderful. they do not push you or crowd you. they are fair in pricing and very upfront. I guess that is why I still purchase from them.
Business response:
Thanks for the five stars, Jerry! Will and team were so happy to help!
My niece & her 7 year old broke down in a car she bought from you only 6 months ago & the temp outside was 100-your service department told her you were about to close & wouldn't assist her!! Really????
Business response:
Kathy, we are so sorry to hear about this and want to do whatever we can to better understand the situation and make things right. Please feel free to email me a srobinson@truckcityford.com and I will do anything I can to help! - Mike Rodgers, Service Manager, mrodgers@truckcityford.com
Business response:
Thanks so much for the five stars, Rick! Our team was so happy to help!
Sorry pieces of shit! How are you going to run a man's credit and tell him the bank said okay and then sell the same truck to another person. Piss poor customer service and piss poor customer service. After my friend bought his truck I was looking at one to not now they can stick it in their ass
Business response:
Bubba, we are so sorry to hear about your negative experience with us. Unfortunately, we are not able to find your name in our records but we would love the chance to fix wherever we went wrong. Please feel free to email me at your soonest convenience and I will do whatever I can to help. - Chip Clester, clester@truckcityford.com
Worst customer service and communication I've ever seen
Business response:
Scott, we would love to hear more about where we went wrong so we can do whatever we can to reconcile this situation. Please email me at cclester@truckcityford.com if there is anything I can do to help. - Chip Clester, Sales Manager
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.4 star rating with 185 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open tomorrow at 8:30 a.m.
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