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TriStar StoneCrest Medical Center
- Hospitals
- Smyrna, TN
About this business
TriStar StoneCrest Medical Center is a 119-bed hospital with a medical staff of about 500 physicians who provide care for more than 45 specialties. We offer complete medical care for adults and children, including emergency, surgical, maternity, imaging, cardiology, neurology, orthopedic, physical medicine, sleep medicine and oncology services. Our dedicated team is committed to providing quality and safe patient care while offering compassion and comfort in our modern facility. Please visit our website to learn more about o... read more
Location details
200 StoneCrest Boulevard, Smyrna, TN, 37167, United States
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RecommendedThis is my second time visiting StoneCrest. They took awesome care of me. From check-in through discharge. Everyone had a positive upbeat attitude. The check-in process was easy and timely. The nurses were amazing the entire process was explained, from what is going to happen, what's happening and what to expect next. The anesthesiologists were awesome. Great upbeat attitudes. Clearly explaining what was happening though out the process while entertaining my banter(lol). That's all I remember. Thanks everyone for taking such... read more
My husband had surgery this morning and from the Pre-Admission testing all the way through surgery and discharge, the experience was exceptional! Great care! Love!
I’ve been seeing this practice for the last 2 years. Dr. Sara Owens office.Yet today I was handle was such level of racism that I haven’t dealt with in years. 2 white women ahead of me was handled with a great level of care. However, I have 3 insurance coverage I know are on file...and was given the run around for 30 minutes. I will not be back.
Business response:
Thank you for sharing your honest feedback, Aubrey. If you are open to it, we would appreciate the opportunity to discuss this experience with you and further learn how we can improve. Please feel free to reach out to the practice manager at TriSTar Medical Group StoneCrest Internal Medicine directly (615) 223-9233, and we will ensure someone follows up with you. Again, please accept our apology and know the experience you describe is not acceptable in our eyes.
When a woman comes in your hospital over a course of three days saying she's in excruciating pain from labor, DON'T SEND HER HOME THREE TIMES! The third night and visit my sister showed up to your hospital in labor, she not only was still in labor but diagnosed with a urinary tract infection and they STILL sent her home! Only she didn't go home. She drove on the other side of town at 3 in the morning to another hospital which welcomed her with opened arms, admitted her and also gave her pain relief to relax her during her la... read more
Business response:
Thank you for your honest feedback and for bringing this to our attention. What you describe is not our standard of care. We have reached out to our patient advocate, who would like to discuss this experience further. At your convenience, feel free to give them a call at 615-768-2916.
I have lived here for 5 years now and twice they have saved my life. 4 years ago they diagnosed a brain tumor that no one else had until I was almost dead and last week when my appendix ruptured. Everyone gave me the best of care and I can’t thank them enough. Even with this pandemic, they kept my anxiety down. You guys are terrific
Bust and slow today. They sent my ride home 4 hours ago and now I am waiting for her to come back.
Great ER staff and Doctor offices!
I underwent right hip replacement with Dr. Jon Cornelius at Stonecrest on March 12, 2020. All the staff there was very courteous, thoroughly knowledgeable, and caring and compassionate. I could not have asked for better care. Thanks to everyone involved in my experience!
Frequently asked questions about TriStar StoneCrest Medical Center
How is TriStar StoneCrest Medical Center rated?
TriStar StoneCrest Medical Center has a 4 star rating with 2,609 reviews.
When is TriStar StoneCrest Medical Center open?
TriStar StoneCrest Medical Center is open now. It is open 24/7.
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