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TriStar StoneCrest Medical Center

4.0

About this business

TriStar StoneCrest Medical Center is a 119-bed hospital with a medical staff of about 500 physicians who provide care for more than 45 specialties. We offer complete medical care for adults and children, including emergency, surgical, maternity, imaging, cardiology, neurology, orthopedic, physical medicine, sleep medicine and oncology services. Our dedicated team is committed to providing quality and safe patient care while offering compassion and comfort in our modern facility. Please visit our website to learn more about o... read more

Location details

200 StoneCrest Boulevard, Smyrna, TN, 37167, United States

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4.02,609 reviews
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Brittney Agee's profile image
Brittney Agee 
recommend  Recommended
3 years ago

Best patient care i could ask for. I have never had to wait an excessive amount of time for treatment. They are just as wonderful to their staff as they are their patients. Just a tip: Just because StoneCrest is in your network does not mean the md doctor who treats you is also in your network. 

Darlene Floyd's profile image
Darlene Floyd 
recommend  Recommended
4 years ago

The hospital is awesome and the nurses are amazing 👏 They get-r-done quickly. Thanks 😊 so much for everyone's help with my sister. love you Deanna Freeman-Newman ❤ and all the other nurses ❤ 

T Andrews Chinoda's profile image
T Andrews Chinoda 
recommend  Recommended
4 years ago

My mother’s ER experience was a 5 out of 5. There was a short wait time. The staff from the time you walk in for temp check to the doctor and nurses in between were all attentive, caring and polite. The facility was very clean. My mom received the care that she deserved. I strongly recommend this hospital. 

Business response:

Thank you for your review. We value our outstanding team members at TriStar StoneCrest Medical Center and will pass along the compliment to our emergency department. 

Leroy Land's profile image
Leroy Land 
recommend  Recommended
4 years ago

it is a great hospital,,, they take care of you here waiting on you hand and foot,an making you feel welcome 

Business response:

Thank you, Leroy! We take pride in serving the community and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff. 

Samantha York's profile image
Samantha York 
recommend  Recommended
4 years ago

Shout out to Stonecrest ED!! I went in for excruciating abdominal pain and my whole team was amazing! Shout out to RNs Daniel and Pherris, PA Keely, Wanda in registration, and Andrea in ultrasound!! You guys are amazing!! ❤ 

Helen Bowers Harris's profile image
Helen Bowers Harris 
recommend  Recommended
4 years ago

Stonecrest physicians and emergency room staff are awesome. They are efficient and very caring. I have only been through emergency once but they found all my infections snd sent me home with medication. 

Lauren Anderson Baker's profile image
Lauren Anderson Baker 
recommend  Recommended
4 years ago

Brought my son to ER yesterday afternoon, which is scary enough for a 12 yo. The intake nurse and ultrasound tech were super friendly - the whole staff was very kind and accommodating, which put us both at ease. Didn’t have to wait at all, and received a high level of care. 

Brittany M Skipper-Chavez's profile image
Brittany M Skipper-Chavez 
4 years ago

absolutely the WORST facility. do not go here unless it is like a stroke or something but as soon as you are stable transfer to another hospital 

Business response:

Brittany, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our quality department, and they would like to speak with you personally. The quality team is available to receive calls from 8:00 am -5:00 pm Monday through Friday. At your convenience, please contact them at 615-768-2391. 

Casey Sadler's profile image
Casey Sadler 
4 years ago

your ER is the worst excuse for medical treatment I have ever experienced! After my fiance gave birth, her appeasiotomy tore. I accompanied her, because she was unable to walk, breastfeeding, and in excruciating pain. I understand the regulations regarding visitors due to Covid. However, I was made to leave without a plan in place to provide the mother's milk for our son. The lady at the door was very rude. My fiance was never seen by a doctor, only a nurse. She was also not restitched, had an infection, and released from th... read more

Business response:

Casey, please know we take concerns like this very seriously. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. We've shared this feedback with our quality department, and they would like to speak with you personally. The quality team is available to receive calls from Monday-Friday from 8:00 am - 5:00 pm. At your convenience, please contact them at 615-768-2391. 

Frequently asked questions about TriStar StoneCrest Medical Center

How is TriStar StoneCrest Medical Center rated?

TriStar StoneCrest Medical Center has a 4 star rating with 2,609 reviews. 

When is TriStar StoneCrest Medical Center open?

TriStar StoneCrest Medical Center is open now. It is open 24/7. 

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