Trexler Field, a Kay Builders Inc. Community

Tracey 

on Birdeye

8 years ago

Beautiful layout and look of a home. Prior to settlement things were done rather smoothly and timely. We did notice our roof was put on during a snow storm, which may have added to some of our roofing issues, and the propane heat, that wasn't vented and used to dry out the drywall paste, caused the humidity to build in the attic, freeze then thaw, which now we have the mold issue. (First we were told it was our fault for moving the breakfast nook out 4 ft causing a ventilation issue. - but when you pay for these things the... read more

Niraj Shah S. 

on Birdeye

8 years ago

I commented on the review request from you. Please post it for others to see.. 

Julie B. 

on Birdeye

8 years ago

Would like to thank Dave for coming to work at lockridge.He is a very honest foreman,when he tell you he is going to do something he follows through.We had a issue where the water was just laying between the lots Dave said he was going to take care of it and he did.He also replaced the banister he said it would be done by the end of the week and it was done. I have heard nothing but good things from the neighbors. Just wanted to say Thank you for keeping your word. 

Niraj Shah S. 

on Birdeye

9 years ago

Since I am asked... I felt I was cheated out of $2000 for not using their preferred mortgage broker. Some repair issues not been systematically fixed even after 1+ year. Very bad customer service, in fact pathetic. VP wants to improve relationship but would not respond to repair related emails and text. For a year, my bathroom fan was not vented out, violating building code. Very cheap quality of soil for lawn - found many big and small rocks in them. Was promised concrete walking trail in the development during buying p... read more

Joe l. 

on Birdeye

9 years ago

The major problems are, the driveway is sinking in many places because it wasn't done right, and the property, when final grading was done, was graded the wrong way, water runs into the house not away. There are two many minor things wrong with the inside of the house to list. I have called amanda the customer service person at Kay Builders about the driveway and grading, but cannot get a call back. It is beginning to look like I will have to hire a reputable contractor to fix these issues and file a lawsuit agai... read more

Brian A. 

on Birdeye

9 years ago

We have been generally very pleased with our interactions with Kay and especially the sales team. The only issue we had was due to delays in delivery of the home, which we understand often can't be avoided. However, it is clear to us that Kay made the additional effort to expedite delivery when we made our circumstances clear. 

James Y. 

on Birdeye

9 years ago

Andrew never followed through on things that were supposed to be done. My grass was supposed to be seeded in the Fall, in the morning, and it was done in July, during the afternoon. And now random no parking signs and stop signs are being posted in the development. I would never live in a Kay Builders home again. 

Carolyn W. 

on Birdeye

9 years ago

Sales people are very friendly and helpful and go the extra mile for you. 

Natalie 

on Birdeye

9 years ago

There were too many negative issues with our new home to even begin to describe!!