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Tread Quarters
- Auto Repair
- Virginia Beach, VA
About this business
Tread Quarters is your source in Virginia Beach, VA for dependable automotive service and the best deals on tires. And, while our name means tires, we offer a full range of automotive services such as oil changes and brake service, to help you maintain your vehicle and protect your warranty.
Location details
3300 Holland Rd, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Update: I took it to another car care center and had the vehicle accessed.... it’s not working due to a part that they supposedly replaced � This place is seriously unbelievable! I had my AC fixed two months prior to today’s appointment (cost around $500) however it wasn’t very cool so I took it back in. I made an appt for 10am and was told that it would take an hour and a half so I had a friend pick me up and we ran a few errands. I hadn’t heard anything back close to 12pm so I called to check on the status of my car. The l... read more
Business response:
As per our discussions, I am glad we could reach a resolution on this matter.
Business response:
Hi, thanks for giving us so many stars! If there's ever more that we can do for you, please stop by!
Well, let's just see here. Took my car for inspection a few days ago. Guy calls me and tells me I need an adjustment on back brakes, I'm burning gas and my car is smoking really bad. My response, "You sure you're talking about the right car here?" My car has NONE of these issues and in fact, just had brakes done in July! Fucking scammers!!! I'll never take my car there EVER AGAIN!!!
Business response:
Mr. Clements, we’re sorry to hear that you had a bad experience at our store. If you could please call me toll-free at 866-787-5005, I’d like to get some additional information. Theresa, Treadquarters Customer Service
Dan and Jennifer always take good care of me and my wife, very helpful and efficient.
Business response:
We appreciate your positive review about your recent experience with us!
Initially I went to another tread quarters, however I needed my state inspection that day, I was told to go to this location because they will be able to do it the same day. I went to this location and was told that it will be done by 6pm. This was at 3 pm. A few hours past and I call at 6pm to see how my car is. I was told they were not able to inspect the car yet. Knowing they close at 7 I call again a little before 7. They told me in a demeaning fashion I would have to pick my car up the next day or not have the inspectio... read more
Absolute waste of time and money. Brought my car in for a state inspection after getting my rear brakes replaced, tag lights replaced at another cheaper mechanic and then they tried to tell me Calipers needed to be replaced. Every time they I come into tread quarters they tell me something is different with my car. There is no consistency. I've gotten my car inspected 4 different times and every time after getting it fixed they tell me something different to try and get more money out of me. Also their cost for labor is ridi... read more
Business response:
Ms. Walhovd, we apologize for not providing the customer service you deserve. If you could please call me toll-free at 866-787-5005, I’d like to discuss this matter further. Theresa, Tread Quarters Customer Service
Absolute waste of time and money. Brought my car in for a state inspection after getting my rear brakes replaced, tag lights replaced at another cheaper mechanic and then they tried to tell me Calipers needed to be replaced. Every time they I come into tread quarters they tell me something is different with my car. There is no consistency. I've gotten my car inspected 4 different times and every time after getting it fixed they tell me something different to try and get more money out of me. Also their cost for labor is ridi... read more
Business response:
We apologize for your negative experience at our shop, Ms Houchin. If you would like to discuss the matter further I can be reached at 866-787-5005. My name is Kim.
I went in at the last minute and they were getting ready to close , I thought I had to get a new tire and the guy in the front (edddie) not only took me in he fixed my tire! He could have totally took advantage of me and told me I needed a new tire and I was desperate I would have bought it, but he didn't ! He not only took care of me 15 min before he closed but the guy in the garage don't know his name sorry, fixed my tire. Single women this is the place to go if you need a tire, or anything!!! 5 Stars!
Business response:
Hello Bethanny Hughes, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about Tread Quarters
How is Tread Quarters rated?
Tread Quarters has a 2 star rating with 24 reviews.
When is Tread Quarters open?
Tread Quarters is closed now. It will open tomorrow at 9:00 a.m.
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