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Toyota Universe

4.7

About this business

Whether you are looking for a new or used Toyota car, truck, or SUV you will find it here. We have helped many customers from Little Falls, Wayne, Hackensack, Fairlawn, West Caldwell, Montclair, Totowa, Fairfield, Paterson, Clifton, Passaic, Lincoln Park, Pequannock Township, Hawthorne, Haledon, Garfield, West Orange and Belleville find the Toyota of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Toyota Universe has made it easy to get all the available vehic... read more

Location details

1485 Route 46 East, Little Falls, NJ, 07424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:30 p.m.
SunClosed
4.71,224 reviews
Select a rating
Elvis Andujar's profile image
Elvis Andujar 
recommend  Recommended
4 years ago

Thank you miss Andujar for your help and kindness 👍👍 

Business response:

Thank you for providing us with your positive recommendation! 

Alexander Singleton's profile image
Alexander Singleton 
recommend  Recommended
4 years ago

Great dealership with a friendly and welcoming staff to give you a genuine and peaceful car buying experience. I’d recommend you go see Alex S for all your future car buying needs 

Muhammed Metwally's profile image
Muhammed Metwally 
recommend  Recommended
4 years ago

They give me a great deal, with a great customer experience, No hidden fees. Thanks for the great time 

Maggie Pfotzer Cowden's profile image
Maggie Pfotzer Cowden 
4 years ago

Horrible customer service! Do not shop there!! Had an appointment for a car. The salesman followed up with texts and times and to arrive promptly. We get there and had to wait for 35 minutes for them to tell me that they do not have the car I came to see! Complete waste of time! 

Business response:

We're very sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Fantasia Williams 973-785-4710 ext. 6259. Thank you again for your feedback. 

Karen Gonzales's profile image
Karen Gonzales 
4 years ago

They have the worst costumer service nobody knows anything. I have been waiting for them to call me to paint my car and until these days they haven’t done anything! Made me go to inspection three times for the same problem. They only know how to give excuses! 

Business response:

We're very sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Fantasia Williams 973-785-4710 ext. 6259. Thank you again for your feedback. 

Leslie Alvarez's profile image
Leslie Alvarez 
recommend  Recommended
4 years ago

I had the best experience today at Toyota Universe,thanks to Luis Rodriguez for helped me and give me the best deals..He is such a talent man, I highly recommend him 🏻 

Business response:

Thank you for the great recommendation, we are happy to know Luis was helpful during your recent experience! 

Luis Eduardo Rodriguez's profile image
Luis Eduardo Rodriguez 
recommend  Recommended
4 years ago

My friend Luis Rodriguez is really friendly and nice person if you are interested in buy a car ask for him un the store. 

Business response:

Thank you for the recommendation! 

Jim Genova's profile image
Jim Genova 
4 years ago

I've had several bad experiences with Toyota Universe in the past. I recently needed to lease a new car and because of Covid-19and againstmy better judgment went back to them and if course no surprise they lied. They did not respond to my texts and still waiting for a callback email response to issue. Buyer Beware 

Chris Konawel's profile image
Chris Konawel 
5 years ago

Sounds like the treating gordon ryan like crap is how you treat all your customers. Ridiculous that you expect the customer to do the leg work on a warranty job on a truck he’s had a month. I wouldn’t buy from you guys either. And you think disabling comments on Instagram will stop, it won’t. 

Frequently asked questions about Toyota Universe

How is Toyota Universe rated?

Toyota Universe has a 4.7 star rating with 1,224 reviews. 

When is Toyota Universe open?

Toyota Universe is closed now. It will open at 9:00 a.m. 

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