Toyota Service's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota Service

4.8

About this business

Location details

New Hampton, NY 10958, New Hampton, NY, 10958, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.82,061 reviews
Select a rating
Bill King's profile image
Bill King 
6 years ago

Worst sales department I’ve ever had to deal with! Now the minivan is due for its first service and I’m not looking forward to it. 

Joe Bobb's profile image
Joe Bobb 
recommend  Recommended
6 years ago

This previous weekend I had a bad flat tire and needed a new one. Danielle in the auto Repair shop went above and beyond to help me with my situation. I had a really busy and stressful week and the last thing I wanted to deal with was this but she strived to make my situation her priority as well as the others as she didn’t miss a beat and I value that as a customer. Also the gentleman working the car rental was very helpful as well. I appreciated the service I had from her and also your dealership thank you so much. 

Darlene Vincelette Lewis's profile image
Darlene Vincelette Lewis 
7 years ago

Poor customer service ! Many phone calls and emails have been sent and made by myself and the bank and nobody has an answer ! TIRE AND WHEEL CONTRACT needs to be taken care of so that gap insurance does their part !! We have purchased 2 cars from here ! Never again !! 

Smita Ohri's profile image
Smita Ohri 
7 years ago

nice service and one of the best places to be recommended 

Sara Ruffolo's profile image
Sara Ruffolo 
7 years ago

Wappingers Toyota is the way to go they want your business and will actually try to sell you a car listen to your needs and wants and work with you on number to make it your budget. This one not so much they just want your money. Poor customer service 

Shaun Scheurer's profile image
Shaun Scheurer 
7 years ago

Had an issue with my A/C not switching between face, floor, and defrost vents. Told me the whole A/C unit had to be replaced. Quoted me a price of $3700. Brought it to a guy I know who works on cars on the side. The part they stated being broken was not. A plastic gear popped off. My guy popped it back on in 30 minutes. Had to fight to give him 100 bucks for his time. Will NEVER bring a car to Johnston’s again. Could have been out 3600 for no reason at all. 

Angel Bello's profile image
Angel Bello 
7 years ago

Placed an order on a Supra on 03/01/2019 , I was guaranteed the first one since they had no other deposits , July 31 I requested my deposit back since they made it clear they had sold the first 2 units and they wanted a premium on the 3rd Supra they would receive if not they would not sell to me , really unprofessional !!!!! 

Irene Stokkeland's profile image
Irene Stokkeland 
7 years ago

LIARS!!! Poor customer service! 

Mary Griffin Combs's profile image
Mary Griffin Combs 
recommend  Recommended
7 years ago

They are always fantastic!! 

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 4.8 star rating with 2,061 reviews. 

When is Toyota Service open?

Toyota Service is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com