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Toyota Service

4.6

About this business

Specialties Johnstons Toyota is located in New Hampton, NY and proudly serves Warwick, Middletown, and Newburgh, New York. We are a premier Toyota Dealer in New York providing a full line of new and used cars, trucks, vans, and SUVs. We are committed to providing all of our guests that visit our showroom remarkable customer service for the life of their vehicle which includes everything from repairs, scheduled maintenance, tire rotations, and brake service. History Established in 1959. One of the oldest family owned car deal... read more

Location details

New Hampton, NY 10958, New Hampton, NY, 10958, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.6793 reviews
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Wendy Dorothy's profile image
Wendy Dorothy 
recommend  Recommended
5 years ago

You are a business and you have the right to decline business from anyone who you feel may pose a greater risk to your employees. There are plenty of other places to get car repairs done. 

Jeffrey Grace's profile image
Jeffrey Grace 
5 years ago

Terrible customer service. Stay away!! 

Rhett Kanis's profile image
Rhett Kanis 
5 years ago

This place just can’t seem to get anything right. I suspected them of not doing toyotacare services and caught them in the act today. Air filters that were included with the service were not changed. Took literally 15 seconds to check. Last nail in the coffin. 

Rick Garrabrant's profile image
Rick Garrabrant 
5 years ago

In a nutshell, DO NOT GO HERE OR TRUST THEM. My issue was never correctly diagnosed, I was charged $1,000, put in a potentially dangerous situation and then told it was my problem. For the long story, I had my car towed to Johnstons when I had an issue with my hybrid system where the car would stall and start to shake. I was given a 6am appointment on Wednesday, the following morning. I called to inquire about the status in the afternoon (over 6 hours later than my scheduled... Continue Reading 

Nichole Forney's profile image
Nichole Forney 
5 years ago

One week with a certified used truck and already in the service department. Kelvin in sales has no respect for women so I wouldn’t recommend this dealership to anybody. 

Philip Johnson's profile image
Philip Johnson 
5 years ago

went to Johnston's Toyota on January 21st to look at, and test drive a 2016 Ram Tradesman. After driving the vehicle I offered my current vehicle in trade but we couldn't come to terms. On January 22nd I received a call from the salesmen and after some back and forth a deal was agreed upon but the Ram had some recalls to be fixed 1st. I recieved another call on January 23rd from the salesman saying a "mistake" was made on the pricing and if I wanted to continue the Ram would be another 4k more. This dealership does not honor... read more

Donna DeMatteo McGoldrick's profile image
Donna DeMatteo McGoldrick 
recommend  Recommended
5 years ago

I purchased a new Rav 4 last month, I love the car. It was an absolute pleasure to deal with Gabby and Steve Johnston. They made the whole experience worry free, they both only aimed to please. They were more than friendly, professional and accommodating. I would highly recommend Johnston Toyota. Thank you again for a wonderful experience! Donna McGoldrick 

April Paonessa's profile image
April Paonessa 
recommend  Recommended
5 years ago

What a pleasure it is to do business with Johnston's Toyota! My husband and I purchased a new Tacoma TRD Pro and Marc Binford was our salesman. He was very helpful and honest. I would be happy to purchass a new car from them again in the future. 

Karen J Martello Poveromo's profile image
Karen J Martello Poveromo 
5 years ago

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 4.6 star rating with 793 reviews. 

When is Toyota Service open?

Toyota Service is open now. It will close at 6:00 p.m.  

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