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Toyota of Stamford
- Automotive
- Stamford, CT
About this business
Location details
909 E Main St, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 09:00 a.m. to 6:00 p.m. |
This was an EXCELLENT car leasing experience in every respect. This is the second Toyota RAV 4 we have leased from Toyota of Stamford and the first time we've worked with Albert Gonzalez, who made the entire process effortless and great for us. Mr. Gonzalez called us as our current lease was ending, introduced himself and described the different options available to us. He emailed me the specials and promotions Toyota was offering at this time in advance of our appointment and he answered all our phone questions. We made an ... read more
This is our family's 4th purchase from Toyota of Stamford and for good reason: every experience has been positive and interaction with the staff. This time we had the good fortune of working with Albert Gonzalez, who took time to go through a multitude of options, packages, used vs. new - not trying to steer or pressure us towards higher end vehicles and options. We arrived at our decision based on our needs and he was extremely helpful every step of the way. His follow up call was very much appreciated and when I called wit... read more
I went to Toyota of Stamford because my lease was just about up. I have to say that Albert made the whole experience of leasing my new Rav4 so easy! I will definitely be using this dealership again and would definitely recommend to anyone I know looking to get a new car. Thanks!!
We highly recommend Toyota of Stamford as our experience was excellent. Albert Gonzalez was our salesman; he was very friendly, polite, professional, and really took his time showing us different car models. He didn't try to "sell" us any upgrades and when we were indecisive about which model to buy he suggested we make our decision at another time. We brought out 18-month-old daughter (who could not sit still) and Albert and his team were very understanding and patient. Albert helped make the experience easy and fun. We can... read more
I was in search of a used car and I was given the best of service by Joe Carbonell and Anthony Capolupo. They were both well experienced and knowledgeable with Toyotas. They made my search for a car a very pleasant experience. I would highly recommend this dealership for anyone looking for a Toyota.
At first I didn't have a clue about getting a car all I know is I needed a car but when my told me about Albert G from the time I went in he was very friendly about helping me break it down for me and tells me what I needed to it was a great experience Albert was very kind about helping me I would love to recommend a friend.
Albert's friendly and professional manner was exceptional, I would recommend him to any of my friends or family. He worked with me until we agreed on price. He also followed up with a phone call the week after the sale.
Overall, I found Toyota of Stamford unprepared, aggressive, misleading, uncompetitive on pricing, and unknowlegeable. Resolution: purchased vehicle from competing Fairfield County dealer. I arrived for a scheduled appointment with Christian Nyquist and the Prius sales specialist (his name escapes me) as I was interested in a 2012 Prius and trading in my current vehicle. They gave me a real low-ball offer on my trade that was thousands of dollars below auction value, Edmunds trade-in and Kelly Blue Book. They came in at $8,50... read more
Business response:
Here at Toyota of Stamford we take great pride in Customer Service and your feedback is important to our business. We apologize you did not have a positive experience and would like to make every effort to rectify the situation. That does not sound like our staff or culture of our dealership as a whole. Customer service is our highest priority. We like to use these unfortunate situations as teachable moments. Would you please contact me so we may discuss your concerns and at the very least learn from this so it does not happ... read more
John, Brandon, Elaina were friendly, courteous, HONEST, professional and amazing. Our used car purchase was the best experience we have EVER had at a car dealership. John Henesy literally jumped through hoops to accomodate my daughter and myself. Because of my own errors (forgetting items etc.) we thought the pickup date of the "new" car would be postponed. Brandon and Elaina jumped in and made magic happen. We wer able to take the car home as expected. I honesly have to say that I had some reservations about the "car salesm... read more
Frequently asked questions about Toyota of Stamford
How is Toyota of Stamford rated?
Toyota of Stamford has a 4.6 star rating with 1,405 reviews.
When is Toyota of Stamford open?
Toyota of Stamford is closed now. It will open tomorrow at 9:00 a.m.
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