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Toyota of Stamford
- Automotive
- Stamford, CT
About this business
Location details
909 E Main St, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 7:00 p.m. | |
| Sun | 09:00 a.m. to 6:00 p.m. |
Great car, service, price, warrantee, and working with Justin, Anthony and Tom was an excellent experience. Would highly recommend to anyone looking for a Toyota new or used
Could not have been happier with the level of service, friendliness and professionalism during my two visits to the dealership. Everyone I met with (especially Brandon and Benji) went out of their way to make sure my wife and I were happy and comfortable with our purchase. I could not think of anything I would have changed about the entire process and I'll be sure to send everyone I know there when they need a car... and I'll make sure they ask for Brandon and Benji.
Pathetic. Toyota of Stamford has a convenient (but worthless) parts request form on their website which is headed with the words, "How can we help you?" I completed it with the part number I was seeking, my contact information, and a request that I be able to pick up the part the following morning. I clicked send. I immediately received a response advising my information had been successfully submitted. At 5:14pm the same day I received an automated response in the form of email from Duncan McKale, the Vice President of Toyo... read more
Business response:
Had a very nice and constructive conversation with the customer. Explained the misunderstanding and miscommunication. Customer seemed to be very satisfied with the follow up phone call.
They were friendly, accommodating, and not pushy. I would definitely recommend this dealership (and Alberto) to others interested in purchasing a car. I am sure I will be visiting again!
at october 22,2012,brought my car to toyota of stamford service deparment,they did a regular service on my LEXUS RX 330 ,i also told them to perform a computer diagnostic ,because the engine light went on and off regulary,two hours later he call me ,telling me the both catalysts needs to be replace, the price was $ 1500,i told him not to do it ,cause i didn't have the money, later he mention that they can lower to $ 1350,but still can't afford it, everything ok till there, went to pick up my car at 4:30 pm,they charge $ 110 ... read more
Business response:
Our Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. With that said, I'm so sorry to hear that you had an unpleasant experience at our dealership. That does not sound like our staff or culture of our entire deale... read more
Aaron Zislis was excellent in helping me buy the Toyota Tacoma that I wanted,very friendly and helpfull, Brandon Campbell was also a great help
Hi,I really am always very pleased with the service and especially the Stamford Toyota group of people who work for my car has optimum performance.
Aaron Zislis was very attentive to our needs. We test drove the 2012 Camry LE and a 2010 Camry XLE. My wife & I both agreed that the 2010 had a better ride and feel. Considering the low mileage and the fact that we had previously purchased a certified pre owned vehicle from this dealerhship, it was a "no-brainer". We are satisfied with our 2010 camry XLE and the excellent service provided by Mr. Zislis.
I have to be honest with you, I wasn't very happy about my visit at all. I was happy, though, that the person examining my car noticed that I was missing a hubcap. Here are the negatives of my visit: I was asked many times in a negative, condescending way, why I did not buy my Prius from the Stamford location. Once is enough, though it really wasn't any business of Guido at all, nor was it professional of him to try to make me feel guilty or bad for that, time after time. I waited 2 hours for an oil change, the most I've eve... read more
Business response:
Dear Mr. DelFerraro, I'm very sorry to hear you had such a negative experience with our service department. That is not what we expect from our team and dealership as a whole. We have been a family owned and operated dealership fro over 45 years and take great pride in providing our customers the best service possible. It is what we preach and is a part of our culture. Having said that, I'm thankful that you have brought this to our attention. I see this as a teachable moment for our staff. I don't want to make any excuses h... read more
Frequently asked questions about Toyota of Stamford
How is Toyota of Stamford rated?
Toyota of Stamford has a 4.6 star rating with 1,405 reviews.
When is Toyota of Stamford open?
Toyota of Stamford is closed now. It will open tomorrow at 9:00 a.m.
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