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Toyota of Santa Fe
- Car Dealers
- Santa Fe, NM
About this business
At Toyota of Santa Fe, the finest auto dealership in New Mexico, we devote ourselves & our customer services teams to helping and serving our customers to the best of our abilities every day. We believe the cars we offer are of the highest quality and ideal for any lifestyle. We understand that you rely on our website, store, and call operators for the best and most accurate information, and it is our pledge to deliver you relevant, correct, accurate, and helpful answers to your car questions and any automotive concerns.
Location details
1601 St Michaels Dr, Santa Fe, NM, 87505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They will hang up on you, I tried to solve an issue and the operator hang up . They will not care to work with you . Be aware of this dealership . They are unprofessional and customer service department is not the best.
Business response:
I'm sorry you were disconnected Mr. Faitrouni; your request for a call back has been directed to the proper area that can assist you. Thank you for your patience; someone will return your call again at 214-514-3001, in hopes that they can reach you.
My salesperson was Aspen Leaf and my sales consultant was Robert Valencia. Both provided exceptional service and made my purchase of a 2010 Tacoma easy, stress free and overall just a very pleasant experience. They make you feel at ease, are personable and genuinely nice people. Many thanks and keep up the good work!
Business response:
Thank You Michael for your awesome rating! We strive for customer satisfaction and glad to hear our staff met the mark.
RecommendedMy salesperson was Aspen Leaf and my sales consultant was Robert Valencia. Both provided exceptional service and made my purchase of a 2010 Tacoma easy, stress free and overall just a very pleasant experience. They make you feel at ease, are personable and genuinely nice people. Many thanks and keep up the good work!
Another 5-Star experience. Knowledgeable technicians, courteous customer service, useful service coupons available on their website (which they happily apply, with consideration to the best deal applicable to the work being done), all at a comfortable facility with a state of the art coffee machine that pours a stellar complimentary cappuccino (leaving room for an extra shot of espresso which also pours creamy and strong). They keep great track of my vehicle’s service record, and my truck has never run better. My only wish i... read more
Business response:
Thank you for your rating Jada! We strive to offer the best all around service and customer experience, and we are happy to hear we hit the mark.
AWFUL Customer Service! Love my Truck and the young sales guy was good but very green. After that it was ALL down hill!!! Paid $35k for a truck and only got 1 key, it took 3+ hours to do paper work, didn't receive all the paper work, almost 3 weeks after the deal my old loan hasn't been paid off! Beware!
Thanks to Halle Warren for an excellent job in selling me a new Tacoma truck. She knew all the features and gave me a great deal on my tradein. She far exceeded my expectations in finding the perfect truck at a superb value.
Business response:
Thank you Dean, we are happy you are satisfied with our staff and vehicles; enjoy your new vehicle!
I absolutely love my new 2018 Toyota Tacoma that I purchased from Toyota of Santa Fe! The customer service and delivery were flawless! The entire team is great, but special shout-out to my two product specialists Paige Herrera and Erica Valdez. The icing on the cake was Jack Chambers and his team in Parts/Service, who helped me modify my truck to fit my personality. I would highly recommend this dealership to anyone looking for a new or used vehicle!
Business response:
Thank you Brendon for your recommendations! We are happy to hear you are highly satisfied with our staff and service. Enjoy your new vehicle!
Are they trying to discourage people from buying parts at the dealership.???? Long waits for parts doesn't make for a warm and fuzzy experience. New location an improvement? NO
Awesome day! We got to eat yummy hot dogs for free and meet Dora the Explorer!!! My kiddos and I had a wonderful experience!!! Very friendly staff and awesome vehicles!!!
Business response:
Thank you Joslin for the 5 star rating, and for joining us for lunch. Please let us know if you are interested in any particular vehicle, and we will be more than happy to meet with you.
Frequently asked questions about Toyota of Santa Fe
How is Toyota of Santa Fe rated?
Toyota of Santa Fe has a 4.6 star rating with 2,782 reviews.
When is Toyota of Santa Fe open?
Toyota of Santa Fe is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
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