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Toyota of Santa Fe

4.6

About this business

At Toyota of Santa Fe, the finest auto dealership in New Mexico, we devote ourselves & our customer services teams to helping and serving our customers to the best of our abilities every day. We believe the cars we offer are of the highest quality and ideal for any lifestyle. We understand that you rely on our website, store, and call operators for the best and most accurate information, and it is our pledge to deliver you relevant, correct, accurate, and helpful answers to your car questions and any automotive concerns. 

Location details

1601 St Michaels Dr, Santa Fe, NM, 87505, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,782 reviews
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Jessica Ortiz's profile image
Jessica Ortiz 
4 years ago

I went to their dealership several days ago after speaking with a salesman named Trini. When I arrived I called him to let him know I was there to look at a vehicle I saw online. Trini never came outside to meet me. I called him twice and he didn’t answer. I called from outside and spoke with a Manager named Lee. I told him about Trini. All he did was make excuses and want me to wait. Nobody seemed to care. I left. I tried to call the Manager “Buddy”. I left a message but never heard back. Yesterday I purchased a car across ... read more

Business response:

Hello Jessica. This is Raul Gallegos from Toyota of Santa Fe. I am one of the sales managers here. We appreciate your feedback and are looking into this matter. I will respond to you ASAP. 

Jerica Griego's profile image
Jerica Griego 
4 years ago

bought a used car the salesman was awful he kept talking to my sister like she was buying the car. a month later kept having problems with the tires had to buy all 4 tires because the ones that were on the car were ALL patched, and was told by Discount that they were dangerously patched and should have never been put back on. when i called the dealership all they said is they did a tire check meaning they looked on the outside. I called to speak to a manager noone ever got back to me . I will never get anything from there an... read more

Pamela Petillon Brandl's profile image
Pamela Petillon Brandl 
recommend  Recommended
4 years ago

Trini Gallegos is the best salesperson I have ever met....thank you 😘😊 

Derrick Lujan's profile image
Derrick Lujan 
4 years ago

Used cars are way overpriced. They will do anything to stop you from going to your own bank for financing. Bank won’t finance you if the asking price is higher than the value. That’s why they want you to put money down. Side note. I have made several comments on their Facebook posts. My comments are being deleted or blocked. Not a reputable company if they don’t want people to see bad comments. Stay away. 

John Conlon's profile image
John Conlon 
recommend  Recommended
4 years ago

Excellent service every time. 

Business response:

Thank you very much 

Jaskaran Harbhajan's profile image
Jaskaran Harbhajan 
4 years ago

I have a long list of complaints for this dealership but it doesn't seem like anyone cares. The latest complaint is that they are running a fake promotion where they tell you your car is in high demand and they want to buy it from you. They go on to say that right now they will give you 100% retail value less reconditioning (?) as trade in value on any new or used vehicle. They tell me my offer is $2,500 but the offer was sent as a screen shot with retail value of just over $7,200 as the top image and blow that the trade in ... read more

Business response:

We are sorry you feel this way. We'd like to straighten this out. Please call 505-795-7408. 

Tricia Rosenberg's profile image
Tricia Rosenberg 
recommend  Recommended
4 years ago

Timliness. friendly, fully aware of status and potential issues. love my RAV IV hybrid...well run over the many years I have done business with Toyota. 

Business response:

Thank You! 

Ken Rawls's profile image
Ken Rawls 
recommend  Recommended
4 years ago

Great Service. Always easy to deal with and never worry about unnecessary work being done. 

Business response:

Thank you so much! 

Nicole Hoffman's profile image
Nicole Hoffman 
recommend  Recommended
5 years ago

My salesmen Charles and Sean made everything happen without letting me down and leaving me disappointed like American Toyota!! Best price and best customer service 😁😁😁 So happy with my purchase!! You've earned a customer for life after the experience I had today, and I will be telling my family and friends to do the same 👍 

Frequently asked questions about Toyota of Santa Fe

How is Toyota of Santa Fe rated?

Toyota of Santa Fe has a 4.6 star rating with 2,782 reviews. 

When is Toyota of Santa Fe open?

Toyota of Santa Fe is closed now. It will open tomorrow at 8:30 a.m. 

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