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Toyota of Santa Fe

4.6

About this business

At Toyota of Santa Fe, the finest auto dealership in New Mexico, we devote ourselves & our customer services teams to helping and serving our customers to the best of our abilities every day. We believe the cars we offer are of the highest quality and ideal for any lifestyle. We understand that you rely on our website, store, and call operators for the best and most accurate information, and it is our pledge to deliver you relevant, correct, accurate, and helpful answers to your car questions and any automotive concerns. 

Location details

1601 St Michaels Dr, Santa Fe, NM, 87505, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,782 reviews
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Harriett M Rubins's profile image
Harriett M Rubins 
recommend  Recommended
5 years ago

Kind people and fast service 

Business response:

Thank You! 

Kirt Anderson's profile image
Kirt Anderson 
recommend  Recommended
5 years ago

great marketing and promotions. love my highlander! 

Business response:

Thanks for the kind words. I know you are loving that Highlander in this snow today! 

Paula Archuleta's profile image
Paula Archuleta 
5 years ago

Horrible service after I bought my vehicle. No customer service after they gain your business. 

Business response:

I assure you that was not our intention. We consider our customers part of our family. I know that our management has been trying to reach you. Please call Sean Starkweather at 505-795-7408. 

Kaitlyn Heacock's profile image
Kaitlyn Heacock 
5 years ago

My husband and I bought a vehicle here in late August and have had the most challenging time having representatives return emails and phone calls regarding monthly renewal of our temp plate; and now actually receiving the ACTUAL PLATE..? My husband has consistently contacted them to resolve car issues that were brought up months ago, and there has been total silence on their end in response to telephone messages and emails. We have emails to prove everything. We will not be returning here for service and will not be recommen... read more

Business response:

Kaitlyn, please contact me on my direct line at 505-795-7408 so I can work towards resolving this for you, Sean Starkweather, General Sales Manager 

Michelle Chavez's profile image
Michelle Chavez 
5 years ago

We recently bought a Toyota Forerunner from Toyota of Santa Fe. The sales person, Trini seemed very responsive while we were going through the purchase process. The car was used so it was missing a spare key and a wheel cap. Our salesperson assured us that we could get the car in the following week to get a new key and get the wheel cap. It took six weeks to get the key made, our once stellar sales person would not return calls or text messages, the customer service went out the window as we drove off the lot. We will buy an... read more

Business response:

Michelle, I am sorry that you did not have the best experience possible dealing with Toyota of Santa Fe. We strive to achieve a great experience every time but sometimes we do fall short, and for that, I apologize. I would love the opportunity to re-earn your trust. Please contact me @982-1900 x524 so we an discuss your situation and how I can make a difference. Thanks, Sean Starkweather General Sales Manager Toyota of Santa Fe 505-982-1900 x524 

James Delgado's profile image
James Delgado 
recommend  Recommended
5 years ago

Johnny Barela is a huge asset to Toyota Santa Fe. He consistently demonstrates a very positive attitude and this fact is what keeps us coming back to Toyota to purchase our vehicles. Thank you for your service, Johnny, and keep being a blessing to everyone you encounter each day. James Delgado 

Susan Robinson's profile image
Susan Robinson 
recommend  Recommended
5 years ago

Aspen Leaf good salesperson, Robert good at wrapping it up. 

Ruben Garcia's profile image
Ruben Garcia 
5 years ago

Service department is a joke. Would not recommend taking a vehicle there to get serviced. Was told that I had to replace a part myself due to a craftsman issue. 

Kristie M Atencio-Mcclellan's profile image
Kristie M Atencio-Mcclellan 
5 years ago

I messed up on the VIN number thinking it was a salvage title! But still would not recommend this dealership because of the way we were treated when we bought the car. 

Business response:

Good morning Kristie. I want to look into this issue. Is the car in your name or some one lese 

Frequently asked questions about Toyota of Santa Fe

How is Toyota of Santa Fe rated?

Toyota of Santa Fe has a 4.6 star rating with 2,782 reviews. 

When is Toyota of Santa Fe open?

Toyota of Santa Fe is closed now. It will open tomorrow at 8:30 a.m. 

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