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At Toyota of Santa Fe, the finest auto dealership in New Mexico, we devote ourselves & our customer services teams to helping and serving our customers to the best of our abilities every day. We believe the cars we offer are of the highest quality and ideal for any lifestyle. We understand that you rely on our website, store, and call operators for the best and most accurate information, and it is our pledge to deliver you relevant, correct, accurate, and helpful answers to your car questions and any automotive concerns.
1601 St Michaels Dr, Santa Fe, NM, 87505, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Had a great experience buying from Toyota! They had a great selection at a fair price and helped me find exactly what I was looking for. Would definitely recommend buying here.
Business response:
Thank you for your great review and your business Kaleb!
So you advertise a price on your website, because you decide to change the vehicle, you raise the price $3k. False/deceptive selling tactics, will be filing complaints with BBB, and NM Attorney Generals office. warning everyone never buy a car here, even called Toyota directly.
Poor warranty service. After 2 years, the 84-month battery in my Prius is dead. I’m was told that the only way to receive warranty work is to drive my car in to have the battery replaced, but I cannot drive the car because the battery is dead. Their solution was to buy a new battery, put it in my Prius, drive it to the dealership, then have the dead battery reinstalled for testing. If it fails, then I will be refunded 50% of the cost of the new battery. WHAT A NIGHTMARE 👎
Gabriel Pino worked hard to gain our trust and our business.
I have called twice about a concern I have about a warranty and have not received a call back. Frustrating!!!!
4th Toyota I purchase from Joe Anchondo. They are Always very helpful and friendly!
Best dealership! I went in late in the evening right before close and everyone worked after hours to make sure I could have my new car as soon as possible. Really really great team!!
Business response:
Thank you, hope you enjoy your new vehicle.
Gerardo Macias wasnt very nice, I felt like he was treating me as if he was more than me just for working in a place like this, I stated paperwork for a Toyota Tundra a few days later he called to let me know it had sold! VERY unprofessional, I ended up going somewhere else.
Business response:
We are so sorry you felt that way about Gerardo. That is extremely unusual for us to receive comments about him on this way. I will check all the details and I will talk to him about this situation. We care about our customers and being able to sell you the vehicle you want. I understand you got a vehicle elsewhere, but if I can be of service, or you have any questions or other concerns, please call me at 505-992-1781, or email me at mariae@toyotaofsantafe.com. Maria T. Espinosa Customer Relations Manager Toyota of Santa Fe
Toyota of Santa Fe has a 4.6 star rating with 2,782 reviews.
Toyota of Santa Fe is open now. It will close at 7:00 p.m.
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