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Toyota of Glendale

4.6

About this business

If you're looking for a wide selection of Toyota vehicles in 

Location details

1260 S Brand Blvd, Glendale, CA, 91204, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.61,628 reviews
Select a rating
Erica Mock's profile image
Erica Mock 
recommend  Recommended
7 years ago

Business response:

We feel honored that you took the time in sharing your impression about our dealership and team with us and many other potential customers. We wish you all the best and hope to welcome you back again. Thank you and have a great day! 

Jessica Shim's profile image
Jessica Shim 
recommend  Recommended
7 years ago

Business response:

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day! 

Hilion Khatchadourian's profile image
Hilion Khatchadourian 
recommend  Recommended
7 years ago

Business response:

Thank you for the rating, Hilion! We would love to hear more about your experience with us here at Toyota of Glendale! Any feedback is always appreciated! Thank you and have a great day! 

Nora Siriprabrydhi's profile image
Nora Siriprabrydhi 
7 years ago

I got right in . Jimmy understood right away what's my car's problem, offer me coffee or soda & ride as well 

Business response:

Jimmy is a viable staff member and we are pleased to hear he was able to make things easier for you! We take pride in providing a hassle free experience and enjoy giving you such a positive experience! Toyota of Glendale is here for all of your service and car buying needs, and we look forward to seeing you in the future! Thanks again! 

Susan Goldman's profile image
Susan Goldman 
recommend  Recommended
7 years ago

As always, great service. Mike is a great service guy! Thanks guys! 

Business response:

We want to thank you for taking time out of your day to leave us this awesome review and rating! It is always great to hear that we can serve our customers with a great experience. Have a great day and we hope to work with you again! 

Jenny Elizabeth Lozano's profile image
Jenny Elizabeth Lozano 
7 years ago

I feel the need to share my experience so that if you're thinking of using Toyota of Glendale's service dept you think twice. My car was dropped off at 8 am for an air bag recall and we were told by Wilson Del Castillo that it should be ready around 1 pm. I called to check in at 12:45 pm and was then told that it would be ready NO LATER THAN 2:30 pm. I got no calls but decided to head over anyway just after 3 pm. Guess what? Wilson Del Castillo was at lunch (even though there were 2-3 other clients with similar situations an... read more

Business response:

Miss Lozano, Thank you for bringing this to our attention. We are striving to create a culture of service here at Toyota Of Glendale and it helps to know when there has been an issue. Please know that this issue will be addressed with the employee you mentioned. I understand how easily a bad experience can turn a customer away from a business and I acknowledge that it will be difficult to earn back your trust, however, if given the chance in the future, we would be happy to do whatever it takes to prove our commitment to you... read more

Virginia Noyes's profile image
Virginia Noyes 
recommend  Recommended
7 years ago

I like the service and I always leave plenty of time since they are so busy. But my complaint is every time I leave my car, it comes back out dirty. This time it's covered in dust and little drops of something all over it, and I had just had it cleaned professionally. Another time someone had dropped a coffee all down the side and they did not clean it off. I might shop service prices though. 

Business response:

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day! 

Barbara Hale's profile image
Barbara Hale 
7 years ago

Paul Flores is the BEST service manager they have... Amazing customer service & care. 

Business response:

Paul Flores is a viable staff member and we are pleased to hear that he was able to make things easier for you! We take pride in providing a hassle free experience and enjoy giving you such a positive experience! Toyota of Glendale is here for all of your service and car buying needs, and we look forward to seeing you guys in the future! Thanks again! 

Josue Brito's profile image
Josue Brito 
recommend  Recommended
7 years ago

The best dealership. Jordan, Carlos Peña and Paul Flores are the best. 

Business response:

Thank you for the rating, Josue! We are glad to know that we were able to provide you with an amazing experience! We appreciate you taking the time to give us your feedback. Thank you for your time and have a great day! 

Frequently asked questions about Toyota of Glendale

How is Toyota of Glendale rated?

Toyota of Glendale has a 4.6 star rating with 1,628 reviews. 

When is Toyota of Glendale open?

Toyota of Glendale is open now. It will close at 8:00 p.m.  

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