This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
If you're looking for a wide selection of Toyota vehicles in
1260 S Brand Blvd, Glendale, CA, 91204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
Very efficient, and attentive personnel I have 3 Toyotas and they won't go anywhere else but Glendale toyota.
Business response:
It’s great to hear that you had a memorable experience with us and we thank you for praising our services. We work really hard to provide our customers with service we can be proud of and a fantastic environment for both you and our staff. It is wonderful to see those efforts pay off. We’re sure our staff enjoyed catering to your needs as much as you enjoyed your experience. If you're in need of anything vehicle related, don't hesitate to contact us!
The wait time for an oil change is between 2-3 hours wait. The lounge sucks with poor seating chairs. They offer a shuttle ride...that’s fine. They will call you after over 3 hours that your car is ready. The shuttle is ready to pick you up within 30-45 mins wait, fine! The shuttle will show up 1.5 hours at least. The cashier, the service representative....the whole experience was a DISASTER! No apology, nothing! I WILL NEVER GO BACK TO THIS SITE ever again!
Business response:
Naomi, thank you for the review. We appreciate your feedback and we are discouraged to hear about your experience with us. We strongly believe in customer satisfaction and take resolving these matters professionally. With the information you have provided us, we will do what we can to remedy the situation. Thank you for your business and we hope that you have a wonderful day.
All the reps at Toyota are very friendly and go above and beyond to make sure the customer is satisfied. We've been taking our cars to Toyota of Glendale for the last 10 years -- wouldn't think about going anywhere else.
Business response:
Thank you for choosing our dealership, and for taking the time to write a review! Your great feedback truly made our day. Our team of professionals are dedicated to providing you and everyone else who visits with only the best there is to offer. We look forward to working with you again and hope you have a great day!
Service department here sucks. The shuttle they will say takes 15 minutes but then 30 min later still nothing. The service itself takes 2 hours and by the time I get back home I have to come right back.
Business response:
Thank you for the five-star rating! We are glad to know that we were able to provide you with an amazing experience. We look forward to another opportunity to work with you at our location for any of your vehicle needs, and once again, thank you for your positive comment!
Business response:
We appreciate the excellent rating, Eric! If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!
We ended up at Toyota Of Glendale after we had an absolutely horrible experience at North Hollywood Toyota, just 15 minutes away. Sleazy sales staff made sexist jokes in front of my wife and were very condescending to both of us. They couldn't answer basic questions about financing and seemed deliberately vague about the key numbers in order to maximize the overall price. To add insult to injury, they offered less than half the Kelley Blue Book price on a car bought new from their dealership and with a flawless 100% Toyota s... read more
JB was an excellent person to deal with I recommend him any time of the day.
Toyota of Glendale has a 4.6 star rating with 1,628 reviews.
Toyota of Glendale is open now. It will close at 9:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com