Toyota of Gladstone's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota of Gladstone

4.4

About this business

Location details

19375 SE McLoughlin Blvd, Gladstone, OR, 97027, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
4.45,231 reviews
Select a rating
John Garren's profile image
John Garren 
recommend  Recommended
9 years ago

Thank you, Toyota of Gladstone! We had excellent help from Raeanne in showing us the 2014 Toyota Sienna that we're taking home now. This was our first time to your dealership, and we felt a friendly and inviting culture thanks to your staff supporting her and helping us along the way to our big purchase: Christine (?), Seth, Vince, and Mohammad. If no other dealership does what we experienced, then you're a cut above them all. Thank you and God bless! 

Business response:

Thank you for the wonderful words John. We look forward to your family being a part of ours, for a long time to come. 

Lisa Padillas's profile image
Lisa Padillas 
9 years ago

Raeanne was awesome! She listened to my needs carefully and made suggestions based on what I had shared. Spent the time to look at options and layout three comparisons. She was authentic and I appreciate her sincerity! 

Business response:

Lisa thank you very much for your business and for your kind words. We are very lucky to have Raeanne on our team helping amazing customers such as yourself! 

Cristian Zagrean's profile image
Cristian Zagrean 
9 years ago

I purchased a new Toyota Tundra. I love my new truck! Sou Chao, sales associate was great, he is really nice. Great expense would recommend Sou to friends and family. 

Business response:

Thank you for the kind words Cristian. We look forward to helping you anyway we can, it was our pleasure. 

Fredric Rosqvist's profile image
Fredric Rosqvist 
recommend  Recommended
9 years ago

My wife and I recently purchased a Toyota Highlander from Gladstone Toyota. Our buying experience was top notch especially with the help of Raeanne Barker, Internet Sales Manager with Gladstone Toyota. From the time I initially placed my on-line vehicle request to post-purchase support, Raeanne and Gladstone Toyota worked with me to locate the exact vehicle of our choice at the best price. They ensured the buying process was seamless, effortless, and efficient. I rate Raeanne and Gladstone Toyota a 10 out of 10 for customer ... read more

Business response:

Thank you very much for your business Fredric! 

Natasha Rich's profile image
Natasha Rich 
9 years ago

Went there to pick up my truck and the service department was closed. The lady at the receptionist desk was supposed to have my key, but didn't. she proceeded to tell me that it was my fault and I need to come back tomorrow. I told her that I wasn't leaving here without my truck or her paying for another day of my rental car because it's not my fault that their service department is completely incompetent and didn't give her the key. The other salesmen noticed I started getting really pissed at her and came to her rescue, th... read more

Business response:

Natasha I am sorry to hear you didn't have a pleasant experience at our dealership. We will definitely use this to improve our process's and customer service. If you would be so kind our General Sales Manager, Rich Stiefel would definitely like to speak with you. He can be reached at (503) 880-3723 

Matthew Philpott's profile image
Matthew Philpott 
9 years ago

Kenny was fantastic! He looked out for me during the entire process and made sure I was satisfied with every step. By far the best sales experience I have had with buying a car. 

Sara Shepherd's profile image
Sara Shepherd 
recommend  Recommended
9 years ago

We worked with Sou Chao to trade in our pre-owned RAV 4 for a new model. From start to finish, the experience was fun and stress free - no "salesman" gimmicks. Sou was knowledgable and personable, never rushing us and always happy to answer questions. The "negotiation" was just an honest discussion about our needs and what the dealership could do. We were in an out in 3 ours with a trade-in deal and beautiful new car. We will always come to Gladstone Toyota for our car needs. Thank you Sou!! 

Business response:

Thank you Sara 

Israel Menez's profile image
Israel Menez 
recommend  Recommended
9 years ago

Jessy made things possible! Best dealership in town. Great customer service 

Business response:

Thank you Israel 

Gordon Ross's profile image
Gordon Ross 
9 years ago

Shop anyplace but here!! Poor customer service , dishonest tactics . 

Business response:

Gordon we appreciate you reaching out to us online. I have looked into our records and do not see when you were here at our dealership. Can you please call me directly at your convenience so that we can look into exactly where we failed you? My direct line is (971) 276-7433. Thank you - Seth Dustin - Internet Director 

Frequently asked questions about Toyota of Gladstone

How is Toyota of Gladstone rated?

Toyota of Gladstone has a 4.4 star rating with 5,231 reviews. 

When is Toyota of Gladstone open?

Toyota of Gladstone is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com