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Toyota of Des Moines
- Car Dealers
- Grimes, IA
About this business
We are Iowa's #1 Toyota Dealer and the #1 Toyota Dealer in the 6-state Kansas City Region. As a premier dealer, we have a huge selection of new and used vehicles from which to choose. Whether online or offline, Toyota of Des Moines customers enjoy vehicle specials every day. We offer Toyota service and parts, our full inventory online and outstanding financing options. Come see us today!
Location details
1650 SE 37th St, Grimes, IA, 50111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 3:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had a 4 o'clock appointment for an oil change. I'll day it again. Appointment! "It's going to be an hour and a half, will that be okay?" I had a 4 o'clock. "I'm sorry we overbooked". Not the first time this has happened. My wife and I have purchased two cars from Toyota of Des Moines. " We'll be buying our cars elsewhere, will that be okay?!"
New purchase= poor service. Oil change took over an hour and 45 minutes. 30 of which my car sat finished without anyone coming to get me. Finally got in and left.
After expressing my frustration over a recent experience, the customer service manager reached out to me within 24 hours to further explain the situation. I was impressed on the follow-up and the extent that the Toyota team in Des Moines took to turn ensure the overall experience was positive. I appreciate the great customer service!
Love my new Tacoma. Becky and everyone else was great! And then when my bank jerked my chain at the last minute on financing (I have great credit) they came through with great financing.
Excellent service in taking care of my recalls and making me feel valued
Do not come to this location, and if you do document everything. I came in for an oil change and to have them review a slow leaking tire. Two(2) hours later they claim to make no attempt at fixing the tire but low and behold, rim marks and a massive tire bulge. Either they clipped something with my wheel or theyre liars. Either way dont trust this location!
great cars and trucks last forever it seems
Frequently asked questions about Toyota of Des Moines
How is Toyota of Des Moines rated?
Toyota of Des Moines has a 4.5 star rating with 2,634 reviews.
When is Toyota of Des Moines open?
Toyota of Des Moines is open now. It will close at 8:00 p.m.
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