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Toyota Chula Vista
- Automotive
- Chula Vista, CA
About this business
Location details
650 Main St, Chula Vista, CA, 91911, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedMy experience at Toyota Chula Vista was fair and professional. I walked in there knowing the exact car I wanted to purchase. Once it came to negotiating the sales representative Jose was understanding and most definitely helped me work a price out the door for the vehicle. I’m glad I decided to come to Toyota of Chula Vista to make this important decision. Thank you.
I made an appt for an oil change and I ended up being there for 3 hours. It was insane. Never had to wait that long in my life for an oil change. I went one time before and also had about a 2 hour wait. I thought it was just a fluke and they were having an off day so I went back to try again.... only go if you don’t mind waiting for hours .
Business response:
Kristin, We appreciate you giving us a second chance, though we regret to hear we failed to meet your expectations. Perhaps we could offer you a Lyft home on your next visit.
Business response:
Jose, We regret to hear that you had to wait longer than you were initially quoted. When you make an appointment, you are assigned to an advisor and given priority upon check in. We do not, however, move appointments ahead of vehicles that were checked in ahead of them. We apologize for the inconvenience this may have caused you.
More updates on service while waiting. Reservations need to have some more priorities or explained at start that time maybe longer than normal.
Business response:
Paris, Your service advisor is responsible for keeping you updated on the status of your service appointment. It sounds like we fell short of this expectation, and we apologize for this. Thank you for bringing this to our attention so that we may address this in our next advisor meeting.
Bought my truck here two years ago great customer service from start to finish also the service department is great take my truck here also for all my services always above and beyond if they say it will be done at a certain time it’s always before that .
Everyone was so nice & not pushy for you to rush into buying a car. They made sure this was the car we wanted. Thank You Toyota of Chula Vista. 🎅🎅🎅🎅🎅
Very profesional and fast even with a last minute appointment thank you guys
Great customer service. Need some help, look up Mario in the service dept!!
I took my rav4 for service and service was excellent.
Frequently asked questions about Toyota Chula Vista
How is Toyota Chula Vista rated?
Toyota Chula Vista has a 4.4 star rating with 4,641 reviews.
When is Toyota Chula Vista open?
Toyota Chula Vista is open now. It will close at 6:00 p.m.
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