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Touch of Modern
- Shopping
- San Francisco, KY
About this business
Touch of Modern(aka ToMo) is a members-only e-commerce website and app focused on selling lifestyle products, fashion, and accessories to men.
Location details
350 Rhode Island St, 4th Floor, San Francisco, KY, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very disappointed at Touch of Modern. In early December, I ordered a Christmas present for one of my family member, shame on Touch Of Modern, they provided no customer service when I tried to reach them to find out where's my stuff. Finally they sent me a can reply with a tracking link -- on Dec 26! The tracking shows that the stuff will arrive on 1/9!!!! I shared my concerns and frustrations with them in several emails, all they did was to forward me the tracking again!!!! I asked for an explanation and of course no o... read more
BBB needs to explain just how they came to an A+ rating on this business. I have made my first and last transaction with this site. I ordered on Nov 22 and at Dec 20 there is still no sign of my purchase nor any indication of when it will be shipped. Reviews elsewhere (iTunes store regarding their app for example) are extremely negative. I have yet to see my product and since "all sales are final" on everything they sell, I am anticipating a fight when I cancel the order.
Despite ordering a product under the category "holiday sales", ordering on December 2nd, and it having shipping listed as 1-2 weeks under the item, I will not get my purchase by Christmas! Apparently, I should have referred to the fine print to determine shipping could actually take 1-12 weeks. If customers do not recieve their purchase by the holidays, how is that "holiday sales"!
Business response:
Hello *******, we apologize for any frustration you experienced receiving a confirmed delivery. In the end, we have confirmed tracking for your delivery on Friday, December 23.
Frequently asked questions about Touch of Modern
How is Touch of Modern rated?
Touch of Modern has a 1.2 star rating with 89 reviews.
When is Touch of Modern open?
Touch of Modern is closed now. It will open at 9:00 a.m.
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