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Tom Wood Volkswagen

4.4

About this business

Location details

4545 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,028 reviews
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Carolyn Hart Jason's profile image
Carolyn Hart Jason 
recommend  Recommended
4 years ago

Great service during the purchase of my 2020 Volkswagen Atlas Cross Sport!!. Thanks to salesperson CJ Berry, I ❤️ my new ride. Be sure to ask for CJ Berry when you visit Auffenberg Volkswagen. 12/29/20 

Mark Culp's profile image
Mark Culp 
recommend  Recommended
4 years ago

I want to thank Austin for everything. We came in to just look at options and if we could even afford one. We drove home in a 19 Dodge Journey. We didn't even think we would drive home with anything and Austin helped us out and went the extra mile for us. We feel truly blessed by Austin. If you feel like you can't afford a decent car, talk to Austin and he will do his best to find you a quality ride. Thank you again Austin, you have truly blessed us. Every single person there was personable and truly cared and made us feel b... read more

James Carney's profile image
James Carney 
recommend  Recommended
4 years ago

Couldn’t believe the service and devotion to a well rounded and pleasant experience 

Savannah Burden's profile image
Savannah Burden 
recommend  Recommended
4 years ago

I HIGHLY recommend Lakeland Volkswagen! We will always stick with Volkswagen. They actually care about their customers and take care of everything that needs to be done. I love how I'm treated with such respect every single visit. Y'all are the best!! & A special shout-out to Matthew, the salesmen that helped us find the amazing vehicle that works perfectly for me and my family. The 2020 Tiguan is seriously such an amazing car. 

Nicholas Mills's profile image
Nicholas Mills 
recommend  Recommended
4 years ago

Awesome place!! Tairon Payne took good care of me. Very knowledgeable and helpful during the purchase of my Golf R. They can definitely have my business again. Go check them out 

Chris Porterfield's profile image
Chris Porterfield 
recommend  Recommended
4 years ago

Friendly, upbeat staff. Team atmosphere. Very smooth, coherent process got us in and out in good time. Got a fair deal on a nice used car; salesman (Luis) made it a point to be get to know the details, history and options before we arrived. Service team took care of an issue right then and there so I wouldn't have problems down the road. Would recommend Luis, and the whole Napleton's family for anyone shopping for a car. 

Business response:

Hi Chris! Congratulations on your ride, and thank you so much for the wonderful review! We're thrilled that you had the opportunity to work with Luis! He is very caring, and strives to give all of his guests the best experience, and help everyone get down the road in the car they want to bring home! We will make sure to pass along the very kind words! Thank you for letting us bring your new car vision to light, and making your holiday season even brighter! Your business and support is much appreciated. Have a fun and safe ho... read more

Andrea Y. Gordon's profile image
Andrea Y. Gordon 
recommend  Recommended
4 years ago

Customer service is so Pleasant.... 

Sam Schaeffer's profile image
Sam Schaeffer 
recommend  Recommended
4 years ago

Overall great experience. Called and spoke to Tony and he had the car I was looking at there with in an hour of calling. When the loan did not work Out with my trade in, they all Worked with me and my wife and we’re able to bring 2 newer, nicer used cars out to drive and test. Total time was under 4 hours to get everything processed. Highly recommend. 

Business response:

Thank you for choosing Savannah Volkswagen. We are happy to hear everything went great. 

Renee Martin's profile image
Renee Martin 
recommend  Recommended
4 years ago

Thanks to the service dépt. For their fast and efficient service and diagnostic on the button! 

Frequently asked questions about Tom Wood Volkswagen

How is Tom Wood Volkswagen rated?

Tom Wood Volkswagen has a 4.4 star rating with 4,028 reviews. 

When is Tom Wood Volkswagen open?

Tom Wood Volkswagen is closed now. It will open tomorrow at 7:30 a.m. 

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