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Tom Kelley Chevrolet Buick

4.6

About this business

GM Certified Internet Dealer, GM Certified Used Vehicles 

Location details

1313 South 13th Street, Decatur, IN, 46733, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.6797 reviews
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Biscayne_1206's profile image
Biscayne_1206 
8 years ago

Emailed quite a few times with questions and a bid. Questions weren't answered. Bid was never responded to. Drove 300 miles to see the truck, after I got email from a salesman. The trucks underneath looked like it sat in a field most of it's life. Never undercoated and super rusty. Learned a lesson from this experience. 

Business response:

Thank you for taking the time to let us know how we did. We are obviously concerned that your experience wasn't exemplary. If we can help in any way please let us know. 

MiTo_1909's profile image
MiTo_1909 
8 years ago

They ran my credit and then could not sell it due to the milage being messed up on the title. They then called me and told me I could pay cash. Hell if I could pay cash I would have 

Business response:

Thank you for letting us know how we did. If we can be of any help please let us know. 

Judi's profile image
8 years ago

Very good follow up by dealer without being intrusive ir annoying. Which I greatly appreciated! My needs have changed but I will be contacting them mid April. 

Business response:

Thank you for letting us know how we did. We are always glad to hear we did a good job. If we can be of any help please let us know. 

Steven's profile image
8 years ago

Very helpful and experienced sales people. 

Nick's profile image
8 years ago

Great response time. Bought the vehicle I inquired about. A+ service. 

Brian's profile image
8 years ago

Vehicle was listed as a new arrival but when I called, the vehicle was "not in stock". Poor management and advertising. 

John's profile image
8 years ago

The staff was fantastic. Very repsonsive and friendly. Will buy a vehicle from them again. 

Kenny's profile image
8 years ago

I honestly don't remember. I'm sure they adequately answered my questions. 

Jim's profile image
8 years ago

Salesperson was friendly and answered all of my questions. 

Frequently asked questions about Tom Kelley Chevrolet Buick

How is Tom Kelley Chevrolet Buick rated?

Tom Kelley Chevrolet Buick has a 4.6 star rating with 797 reviews. 

When is Tom Kelley Chevrolet Buick open?

Tom Kelley Chevrolet Buick is closed now. It will open at 8:30 a.m. 

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