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Tom Kelley Buick GMC
- Automotive
- Fort Wayne, IN
About this business
Location details
633 Ave of Autos, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedThe service is great very helpful crew
Went to Autozone and had the codes flashed in our 2019 GMC Terrain to show there was an O2 sensor that needed replacement. Took it to the dealership to see if it was under warranty (and if not how much replacement would be). They told us the code which we already knew and said it would be $350 to change an O2 sensor you can buy online for $40. When we decided to shop around, they charged us $120 for a “diagnostic” that we already knew. Terrible service.
Business response:
Jesse, we appreciate you sharing your experience with Freeman Buick GMC. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Freeman Buick GMC Team
When your salesman says he’s going to send something to the customer follow through with it and make sure it’s sent to the customer I do not like to be lied to and I did purchase a car there a few weeks ago
Business response:
Thank you for you for taking a moment to share your thoughts on your recent visit. At Joyce Buick GMC of Avon we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We would like to research your situation and discuss available options to take care of your concerns, so please contact us directly as soon as possible. Joyce Buick GMC of Avon Team
RecommendedCarolyn Reilly is courteous, helpful and a good communicator.
Business response:
That's what we love to hear, Michael! Thank you again!
RecommendedTraded in my truck for a new 2021 gmc elevation and it was so easy service was awesome for anyone looking to buy out trade bill dodge is the place to go!!
Business response:
We appreciate your business very much, Shawn, thank you again!
RecommendedGreat service and Jeff was a great salesman. Would definitely recommend this dealership. Love my car.
Business response:
Thank you for the review, Linda!
RecommendedGreat Service, and feel like I given a fair price
Business response:
We are very happy to hear it, Peter! Thank you again for your business!
RecommendedI appreciate how well I was taken care of by Mark Williams and everyone else I dealt with. It was a smooth easy process, no high pressure tactics. He helped me set up the vehicle and let me know I can come back in if any more help is needed.
Business response:
Thank you very much for taking the time to leave us a great review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Tom Kelley Buick GMC Team!
RecommendedI'm so happy that Teahla Baka was my sale representative when I bought my 2012 Silverado LTZ. From Boucher Buick GMC of Waukesha. She brought such a personal side of her to the table. That helped me close on the truck of my dreams. Thank You so much and best wishes to you Teahla.
Business response:
Bill - we are thrilled you enjoyed working with Teahla while purchasing your 2012 Chevy Silverado LTZ!
Frequently asked questions about Tom Kelley Buick GMC
How is Tom Kelley Buick GMC rated?
Tom Kelley Buick GMC has a 4.8 star rating with 5,972 reviews.
When is Tom Kelley Buick GMC open?
Tom Kelley Buick GMC is closed now. It will open tomorrow at 8:30 a.m.
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