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633 Ave of Autos, Fort Wayne, IN, 46804, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 5:00 p.m. | |
Sun | Closed |
It was so easy to have your car service
Business response:
We appreciate your business, Katy, thank you!
Always friendly and professional
Business response:
That's what we love to hear, Marlene! Thank you again for your business!
Excellent service along with friendly atmosphere
Business response:
We appreciate your business very much, Brian, thank you again!
I will never purchase a vehicle from this dealership again and I want you to know why. I purchased a vehicle in October from the used sales department. The issue does not lie with the vehicle itself, the issue lies with the culture of this dealership. The vehicle that was purchased had just been traded in to the dealership. There’s typically a rigorous process the vehicle will need to go through prior to selling, but it appears $$$ is more attractive than customer service or ...Continue Reading
Business response:
Cassie, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.
Carolyne explained the details of the repairs perfectly. Not cheap but necessary work. I tried to go elsewhere to save $ but never got the results I needed. Will return for future services.
Business response:
We are happy to hear that our team was able to take great care of you, Kristina! Thank you again for trusting your business with us!
Great people in sales and service
Business response:
Bob, thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com
they took my jeep right in early, and took very good care of it, they washed it and added air to my tires...great service
Business response:
We are definitely happy to hear it, Keith! Thank you again for trusting your business with us!
My wife and I had a fantastic experience with our purchase of a new canyon AT4. We would recommend this dealership down in when we visited many dealerships in our search for a vehicle and this was the best by far.
Truly the easiest vehicle buying experience my husband and I have ever had. Our salesman, Sherrard Davidson, was top notch. He spent a few days tracking down the perfect truck for my husband and then went above and beyond to help me surprise him! Make sure you ask for Sherrard, super cool guy and definitely goes the extra mile for his clients!
Business response:
Hi there, thank you so much for your positive comments about Gerry Lane Buick! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
Tom Kelley Buick GMC has a 4.8 star rating with 5,844 reviews.
Tom Kelley Buick GMC is closed now. It will open at 8:30 a.m.
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