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Tom Kelley Buick GMC

4.8

About this business

Location details

633 Ave of Autos, Fort Wayne, IN, 46804, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.85,844 reviews
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Katy Dennis Gilblair's profile image
Katy Dennis Gilblair 
recommend  Recommended
4 years ago

It was so easy to have your car service 

Business response:

We appreciate your business, Katy, thank you! 

Marlene Thom Raum's profile image
Marlene Thom Raum 
recommend  Recommended
4 years ago

Always friendly and professional 

Business response:

That's what we love to hear, Marlene! Thank you again for your business! 

Brian Johnson's profile image
Brian Johnson 
recommend  Recommended
4 years ago

Excellent service along with friendly atmosphere 

Business response:

We appreciate your business very much, Brian, thank you again! 

Cassie De'Anna Washington's profile image
Cassie De'Anna Washington 
4 years ago

I will never purchase a vehicle from this dealership again and I want you to know why. I purchased a vehicle in October from the used sales department. The issue does not lie with the vehicle itself, the issue lies with the culture of this dealership. The vehicle that was purchased had just been traded in to the dealership. There’s typically a rigorous process the vehicle will need to go through prior to selling, but it appears $$$ is more attractive than customer service or ...Continue Reading 

Business response:

Cassie, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com. 

Kristina Ward Jenkins's profile image
Kristina Ward Jenkins 
recommend  Recommended
4 years ago

Carolyne explained the details of the repairs perfectly. Not cheap but necessary work. I tried to go elsewhere to save $ but never got the results I needed. Will return for future services. 

Business response:

We are happy to hear that our team was able to take great care of you, Kristina! Thank you again for trusting your business with us! 

Bob Capps's profile image
Bob Capps 
recommend  Recommended
4 years ago

Great people in sales and service 

Business response:

Bob, thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com 

Keith A. Moon's profile image
Keith A. Moon 
recommend  Recommended
4 years ago

they took my jeep right in early, and took very good care of it, they washed it and added air to my tires...great service 

Business response:

We are definitely happy to hear it, Keith! Thank you again for trusting your business with us! 

Patrick Hobbs's profile image
Patrick Hobbs 
recommend  Recommended
4 years ago

My wife and I had a fantastic experience with our purchase of a new canyon AT4. We would recommend this dealership down in when we visited many dealerships in our search for a vehicle and this was the best by far. 

Shelby St Germain Nunnery's profile image
Shelby St Germain Nunnery 
recommend  Recommended
4 years ago

Truly the easiest vehicle buying experience my husband and I have ever had. Our salesman, Sherrard Davidson, was top notch. He spent a few days tracking down the perfect truck for my husband and then went above and beyond to help me surprise him! Make sure you ask for Sherrard, super cool guy and definitely goes the extra mile for his clients! 

Business response:

Hi there, thank you so much for your positive comments about Gerry Lane Buick! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care! 

Frequently asked questions about Tom Kelley Buick GMC

How is Tom Kelley Buick GMC rated?

Tom Kelley Buick GMC has a 4.8 star rating with 5,844 reviews. 

When is Tom Kelley Buick GMC open?

Tom Kelley Buick GMC is closed now. It will open at 8:30 a.m. 

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