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Tom Kelley Buick GMC
- Automotive
- Fort Wayne, IN
About this business
Location details
633 Ave of Autos, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedWe have always been 100% satisfied with the service at Rick Mathews, but our most recent trip left us a bit disappointed. Tire rotation and we now have a very bumpy ride and one of our hub cap covers won't stay on. It was firmly on when we brought it in. They say hub is an aftermarket thing so we'll have to buy a new one and the weight of the cover being off is probably what is causing the bumpy ridge...we haven't even had this car for a year!
Business response:
Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Rick Matthews Buick GMC Team.
Special shout out to Roy and Sue who went above and beyond for our family!! Roy helped us find an amazing vehicle for our family and Sue went above and beyond to meet our needs. Would highly recommend going to see them if you’re looking for a new or used vehicle. Thanks again Roy and Sue!
Business response:
Bob, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com
Excellent service department. Very friendly and helpful.
Business response:
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
Outstanding experience today while having my GMC Terrain in for the routine 60,000 mile service package.
I would like to think Chester and CJ they went above and beyond for me I can’t even express In words how thankful I am for them thank you guys I really appreciate it
Professional and courteous. I highly recommend Bergeys.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com
This is my fourth vehicle from Bill Dodge and I couldn’t be any happier. The sales department is wonderful. A very quick and efficient process that had me in and out within 2 hours
Business response:
We appreciate your loyal business very much, Kristina, thank you again!
Our sales person was great! But my car wasn't ready or clean when I picked it up!
Business response:
We would like to thank you for sharing this review, Amanda. We appreciate your feedback as it helps us grow as a dealership! We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100
Frequently asked questions about Tom Kelley Buick GMC
How is Tom Kelley Buick GMC rated?
Tom Kelley Buick GMC has a 4.8 star rating with 5,844 reviews.
When is Tom Kelley Buick GMC open?
Tom Kelley Buick GMC is closed now. It will open tomorrow at 8:30 a.m.
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