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Tom Kelley Buick GMC
- Automotive
- Fort Wayne, IN
About this business
Location details
633 Ave of Autos, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedGreat service department.
We had an amazing experience with Kale and the employees at this dealership this week. They know how to do business with integrity and excellence. Triple star business. We will return and highly recommend them
I have recently had the most terrible experience in my whole career in the auto industry here at “not at all” ideal buick gmc. My 2016 GMC Acadia Denali broke down on I-70 while traveling from Pittsburgh,Pa to ocean city Maryland on Thursday July 29thI limped the vehicle to ideal buick gmc, I arrived at 7:30am on Thursday July 29th. I was told they were scheduling two weeks out but they would try and get a diagnosis on the vehicle if they could. After being there for about … See more
Brought my brand new trunk in for an oil change, they said they changed the oil, turns out they didn’t fill it, ended up driving around with extremely low fluid levels and I am not happy about it. I highly advise going to another place for service or a new vehicle. I was extremely dissatisfied with service.
Good people good service
I don’t recommend this place for your New Vehicle purchase I was with my friend to buy a vehicle and we had the worst experience ever... rude managers
Business response:
Hi, We have no record of you being in our dealership and would appreciate the opportunity to speak with you. Please call 225-341-5413 to discuss the issues you described further. We're looking forward to hearing from you.
I recently purchased a vehicle from this dealership, John Robert whom I dealt with. This was horrible experience and I would NEVER do business again with this dealer. They lied about details of the vehicle, lied about financing, was not helpful on a service issue that turned out to be a complete fiasco. The bumper was to be painted and they could not match the color of the car. The body shop failed completely and provided poor work or won’t your vehicle to look like a clown car. Additionally, another manager Eric I dealt wit... read more
Business response:
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 341-4403 to discuss your concerns, as your satisfaction is of utmost importance to us.
always professional quality service.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Rick Matthews Buick GMC Team.
Nice people and great service!
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Rick Matthews Buick GMC Team.
Frequently asked questions about Tom Kelley Buick GMC
How is Tom Kelley Buick GMC rated?
Tom Kelley Buick GMC has a 4.8 star rating with 5,844 reviews.
When is Tom Kelley Buick GMC open?
Tom Kelley Buick GMC is open now. It will close at 7:00 p.m.
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