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Tom Kelley Buick GMC
- Automotive
- Fort Wayne, IN
About this business
Location details
633 Ave of Autos, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Gabriel, we are sorry to hear that you are having trouble with your vehicle. We would like to discuss this matter with you further in order to get a better understanding and possibly reach a resolution. Please message us on our page if you would like to discuss sooner, but we will be having our management team look into this and someone should reach out to you by the latest the beginning of the week.
RecommendedI’m always 100% pleased with the job that Bergey’s Buick GMC does on my GMC Terrain. The work is done thoroughly and in a timely manner. If anything additional should be done, they call me first to discuss any and all options available for that particular service. It feels absolutely wonderful to say that I don’t ever fear being nickeled-and-dimed by these guys. Everyone I have dealt with was always very polite and professional. They always have the customer’s best interest in mind! Thank you again Bergey’s for your continue... read more
Business response:
Thank you for the glowing review, Cristina! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Robert Lewis - General Manager - rlewis@bergeys.com
RecommendedMet Bob Williams a few years ago. Dealing with him is a great experience, every time he works on meeting the Mechanical needs of one of my cars I have been truly happy with all my service experiences.
Business response:
We appreciate your loyal business very much, Glenn, thank you again!
RecommendedFirst try was awful. Service rep was rude and lacked knowledge. Was very short with us.
Business response:
John, we appreciate you taking the time to let us know about your recent experience at Bradshaw Automotive. We’re sorry to learn that your experience with our service department did not meet your expectations. Please contact Ken Harris at 864-303-7268 at your earliest convenience to discuss your experience further and reach an appropriate resolution.
RecommendedI have been buying my cars and servicing them here for 10+ years now. Zack Moran, my service advisor, always goes above and beyond to make sure my car is well taken care of. The rest of the staff is great as well. Very attentive. Highly recommend!
Business response:
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
RecommendedHoward Bush and the service department.
Business response:
Hi there, we are very happy to have provided you with such a positive experience!
RecommendedDwayne Carter helped me when no one else wood I appreciate him taking the time to help me get a suv.
Business response:
Congratulations on your purchase, Jackie! Dwayne is pretty great and we are so happy ot hear he was able to help you! Welcome to the #Twinsfamily!
RecommendedI love there professionalism and great customer service. My service tech David asked all the right questions and answered my questions. I’m glad I have my GMC.
Business response:
Thank you for your feedback, Sumrell! We'll let our staff know of your appreciation. Bradshaw Automotive strives to provide the highest quality of service to our customers. We greatly appreciate your business!
RecommendedI recommend their service department
Frequently asked questions about Tom Kelley Buick GMC
How is Tom Kelley Buick GMC rated?
Tom Kelley Buick GMC has a 4.8 star rating with 5,844 reviews.
When is Tom Kelley Buick GMC open?
Tom Kelley Buick GMC is closed now. It will open at 8:30 a.m.
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